Back

Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

Sort by
May 05, 2020

I was so happy that their service department was open during the Corona crap. I was able to get my oil changed, an inspection sticker and a recall completed. More

by paul
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Paul, thank you for taking the time to share your service experience with Scott! We're glad you're satisfied with your repairs! Please do not hesitate to reach out when we can help you again down the road!

March 21, 2020

service rating dealer service department was very professional in every aspect of this transaction love the service department however i will never purchase anothe More

by rcarpenter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello, While we are glad that you approve of the services offered by our Service Department, your feedback regarding the value of your trade is concerning. Please contact me when you have a moment to discuss your concerns. Best regards, Dennis Freeman General Manager dfreeman@elmwooddodge.com (401) 438-0400

March 18, 2020

Our salesman Richie R., from 6 yrs ago was terrific and still helps me when servicing is needed. I called him when my local dealer ship took over an hour to diagnose a problem, didn't have the part to fix More

by Carol S.
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ruggiero Jr., Kelsey Desmarais
Mar 18, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Carol, Your review made me smile. We love hearing that our employees, such as Richie, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

March 12, 2020

Awesome place. People are very helpful, friendly and always willing to assist you. They work with you on the type of service required help with discounts when available. Great staff! More

by Tmcvhc
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista
Mar 13, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're delighted to hear that we've been able to provide you with the high-quality service you deserve. Please let us know if there's anything else we can do for you!

March 05, 2020

I have used Elmwood for over 15 yrs and it always have been top notch! Also a call out to my service technician Brian. He has worked on my jeeps for over 20 yrs. always fixed right the first time. More

by davidn
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Noel Tavarez
Mar 06, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

We appreciate your review, David! We're glad to hear that we've been able to provide you with the great service you deserve over the years. We'll be sure to pass along your kind words to Brian. Thank you for your business; we'll see you next time!

February 29, 2020

Walked right in and was greeted kindly by Emily and got an immediate appointment for an oil change and a 6 month service check.Done within the hour.Where else can you go for an oil change and then surprise More

by louman751
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Mar 01, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback for Emily. We are so glad to know of your satisfaction in regards to your service experience. Please let us know if we can assist with anything else. We are here to help!

February 28, 2020

A happy and satisfied customer !! I currently own and am enjoying my 3rd Jeep Grand Cherokee, a 2018 GC Summit. A great vehicle. When I am done with this current model I will definate More

by jdias99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ruggiero Jr.
Feb 28, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi Joe, thanks for the great review! We're glad to hear you are enjoying your Jeep Grand Cherokee, 2018 GB Summit! We truly appreciate your business and hope to see you again soon!

February 26, 2020

This dealership is one of the best i have ever been to. The service here is top notch. I brought my ram in for an oil change and recall. The service rep was nothing but friendly and helpful. Everything w More

by Erwinp08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Desmarais, Darlene Baptista
Feb 26, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for stopping by with your RAM. We appreciate knowing of your satisfaction in regards to our services provided. See you again in the future. Let us know if we can be of assistance again with anything else!

February 18, 2020

Elmwood Dodge is awesome, top notch, second to none!!! The services are great. The more I drive the Wrangler, the more I like it! It's the best choice I've made ever!! Indeed, Elmwood Dodge truly rocks! K More

by Daniel222omoayo
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Marcio Monteiro, Darlene Baptista
Feb 19, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for the kind review! We are so glad that you left completely satisfied with the level of service you received. Please come visit us again soon!

February 11, 2020

I had to bring my 2019 Ram in for service. As usual the service department was incredibly friendly and helpful. Their commitment to keeping the customer happy is far superior to any other auto dealer that More

by Cuds911
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista
Feb 12, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're glad to see that your team treated you with professionalism and courtesy. If we can be of further service, please be sure to let us know!

...
14
...