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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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November 11, 2021

Express lane oil change and tire rotation was done in no time, great service done in less than an hour More

by Steve M 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Bland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello! Thank you for bringing your vehicle to us at Elmwood Chrysler Dodge Jeep RAM. It sounds like you had a very efficient experience with our Service Department, that's exactly what we like to learn! We look forward to servicing your vehicle again in the future.

October 28, 2021

I had my van serviced and was informed during the whole process. They were very thorough while being efficient. More

by ferreirapc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

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October 13, 2021

Clean service area. Friendly staff. Appreciated the follow up calls on estimates of work to be done. More

by Mzmarlicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

October 11, 2021

Douglas M Posted, 4 days ago I leased a 2020 Jeep Douglas M Posted, 4 days ago I leased a 2020 Jeep Wrangler 1st oil change it was grounding out and shorting. It was reprogramed and was ok for a More

by Numberone7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Gousie
Oct 11, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi Douglas, I appreciate you bringing this to my attention. Elmwood Chrysler Dodge Jeep RAM takes customer satisfaction very seriously and I would like to learn more about your Jeep. Would you kindly reach out to me at your earliest convenience?  Mark Watters Sales Manager mwatters@elmwoodcdjr.com

September 18, 2021

Very friendly and courteous did an excellent job faster than I thought gave my vehicle back cleaner and better than it was when I brought it in More

by Anthonyjvitali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for choosing Elmwood Chrysler Dodge Jeep RAM! We are happy to know that our Service Team provided you with such a friendly and efficient service experience. We hope to work with you again!

September 16, 2021

We were traveling in our 2008 Jeep Grand Cherokee from the Cape back home to Maryland. We called about a problem and Scott could not have been more courteous and professional. Our problems was resolved More

by matt gerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi, Matt! Thank you for the 5-stars and feedback. The team is glad your experience at Elmwood Chrysler Dodge Jeep RAM was professional. We look forward to future visits.

September 09, 2021

I have always been satisfied with both the sales and service departments. That’s why I am a repeat customer (3 Jeeps). Keep up the good work. More

by Joe D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Sep 10, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi Joe, We appreciate your return business. It makes us happy to know that our team have consistently been able to meet your expectations. Thank you for choosing Elmwood Chrysler Dodge Jeep RAM and please know that you are always welcome here.

August 17, 2021

When having my vehicle serviced at elmwood Dodge I find scheduling my appointment is always easy to get an appointment that suits my busy work schedule and hectic life. I find they know my up coming servi More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Gousie
Aug 18, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us! We are thrilled to learn that you have found scheduling your appointments to be smooth and convenient. If your Jeep Wrangler needs anything else at all, Elmwood Chrysler Dodge Jeep RAM is here for you.

August 12, 2021

Very easy, in and out. Oil changed, fixed a leak in my tire and washed my truck. Great service and friendly personnel kept me in the loop on the status of my truck. More

by Modicen69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Aug 13, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, efficient and timely experience with our Service Team. We are looking forward to your next visit with us here at Elmwood Chrysler Dodge Jeep RAM for any future automotive needs.

July 18, 2021

I went in for a problem with my brakes I was told that I needed pads and rotors all the way around I had them do the job it came out great the car stops perfectly nice and smooth yes I would go back there a More

by sousabristol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Jul 18, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

We're happy you found our staff to be so supportive during your experience here at Elmwood Chrysler Dodge Jeep RAM. Please reach out to us if there is anything else we can do for you!

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