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Envision Ford of Oxnard

Oxnard, CA

Overview
Employees
Reviews
Vehicles
4.5
1,375 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 1,375 reviews

October 25, 2025

Service department was great. Service department was helpful. All the people that work in the service department are beautiful More

by Tomalamatt
Recommend Dealer
Yes
Employees Worked With
JC
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Oct 27, 2025 -

Envision Ford of Oxnard responded

I’m glad to hear you had such a great experience with our service department! It’s wonderful to know the team was helpful and made a positive impression on you. I’ll be sure to share your kind words with everyone — they’ll really appreciate it. Thank you for trusting Envision Ford with your vehicle!

October 25, 2025

He was good on selling me car very nice but over all car inspection wasn't done I was excited to get my car until they said I had to wait till part cones in to fox something that wasn't fixed yes so I left More

by deetrejo67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Murillo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Mojaddam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience and the frustration it caused. You deserved to leave the dealership excited about your new car, not disappointed or uncertain. While I’m glad you felt our salesperson treated you well, it’s clear that we fell short in ensuring the vehicle was fully inspected and ready before delivery — and that’s on us. Waiting on a part after purchase should have been handled with better communication and care. I completely understand your frustration and would like the opportunity to personally review your situation to see what we can do to make things right. Please reach out to me directly so I can assist.

October 24, 2025

Grant Lee is THE BEST! ! Very knowledgeable and has tremendous experience and a great service attitude?!! More

by GERAINWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m thrilled to hear Grant made such a strong impression! His deep knowledge, experience, and commitment to great customer service truly set him apart. I’ll be sure to share your kind words with him — he’ll really appreciate it. Thank you for taking the time to recognize his efforts and for choosing Envision Ford!

October 24, 2025

Alex Torres helped me with my check engine issue. He communicated and walked me through the process. He was always informing of the status of my car and when I should expect to pick it up. Very profe More

by Brendan.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m very glad to hear Alex provided such clear communication and professionalism while helping you with your check engine concern. Keeping you informed and walking you through each step is exactly how we want our customers to feel — confident and cared for. Thank you for recognizing his efforts and for trusting Envision Ford with your vehicle!

October 24, 2025

The service department is first class Alex always makes sure that everything is checked on my car and is always timely More

by RLKELLEY1950
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m glad to hear Alex continues to take great care of you and ensures your vehicle is thoroughly checked every time. His attention to detail and commitment to timely service are exactly what we aim for with every guest. Thank you for recognizing his efforts and for trusting Envision Ford with your car — we truly appreciate your loyalty!

October 24, 2025

No problem getting an appointment. I was helped as soon as I arrived and was out in a few minutes More

by antonirick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m glad to hear your visit went so smoothly — from scheduling your appointment to getting quick service once you arrived. That’s exactly the kind of efficient, hassle-free experience we aim to provide. Thank you for choosing Envision Ford!

October 23, 2025

Great experience with Alie and thank you kindly, Sir! Jose assisted very nicely as well, Thx! More

by alfydev3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alie Antar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Mojaddam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cervantes
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m glad to hear you had such a great experience with Alie and Jose! They both take pride in making the process smooth and enjoyable for our guests, and I’ll be sure to share your kind words with them. Thank you for choosing Envision Ford — we truly appreciate your business and look forward to seeing you again!

October 23, 2025

I will not go back there again. Unprofessional, "bait & switch" tactics. Regret the purchase entirely. More

by duke10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ash Mojaddam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carillo
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience and the impression it left. What you described is not how we conduct business, and I take comments like this very seriously. Transparency and professionalism are core values at our dealership, and I want to personally look into what happened to understand where things went wrong. Please reach out to me directly at the dealership so I can review your situation in detail and work toward a resolution. I appreciate you bringing this to my attention — your feedback is important to helping us do better.

Nov 22, 2025 -

duke10 responded

So, you want to make me happy? Refund and cancel your "care plans" ($1,295.00 & $695.00) that I didn't want. I did not receive my "We will give you $500 towards your purchase emailed discount. So $2,240 is the number I want. Your dealership gave NO discounts on your own, just manufacturer's discounts. I paid list price (depending on what window sticker one looks at), and I'll live with that, because then it will just have been a poor purchase on my part, not a "rip off" purchase that I have today.

Dec 12, 2025 -

duke10 responded

Worse experience buying a car I have ever had. What I thought were taxes and DMV fees were "protection plans" THAT I POINTED OUT UP FRONT THAT I DID NOT WANT, but were only revealed AFTER I had gone to the bank and returned with a casher's check. I pointed out I would cancel my "warranty" and accept a refund on the warranty, THAT I DID NOT WANT. Later on, I received a nice "AI generated" letter from the owner claiming they want to help and they would be "transparent." And, to their credit, they were transparent, after I asked for the cancelation of that useless warranty and refund, I was immediately "ghosted." That's ok, I'll get my $2500 in happiness in other ways by BBB and monthly posts for the next 25 months. I am however, very happy I chose an amazing color for my Bronco, as I get complements on the car quite often, I also get to advise those interested not to buy from Envision. It's the little things that make life worth living.

October 23, 2025

Daniel has always been very knowledgeable and listens to your concerns. Communication is awesome. Highly recommend him. More

by LUCCHESECONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Strang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Mauricio
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m very glad to hear Daniel continues to deliver such excellent service. His knowledge, communication, and genuine care for our customers truly make a difference, and I’ll be sure to share your kind words with him. Thank you for your trust and for recommending him — we appreciate your loyalty to Envision Ford!

October 23, 2025

When I picked up my truck, it was seriously dirty. In addition, the vapor barrier was all pulled up and not attached to the tailgate and the weather stripping was half attached. They said they'll c More

by KIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nemer Sarriedine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Castellanos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Grodan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Envision Ford of Oxnard responded

I’m very sorry to hear about the condition of your truck at pickup and the unfinished work on your tailgate. That’s absolutely not the experience we want for our customers, and I understand your frustration — especially after being told we’d follow up. I’m going to look into this personally to ensure the repairs are completed promptly and correctly. Please reach out to me directly so I can expedite the process and make sure your truck is returned in proper condition. Thank you for bringing this to my attention — I appreciate the opportunity to make it right.

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