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Envision Ford of Oxnard

Oxnard, CA

4.4
934 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 934 reviews

May 14, 2025

Very easy to work with. Pricing was fair and amount for trade in was in line with online estimates. More

by JDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Mendoza, Ash
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for your feedback! We're glad to hear that the process was easy and that you found our pricing and trade-in offer fair. We appreciate your business and look forward to working with you again!

April 22, 2025

I’ve been a customer of Ford and this dealership since 2006 and have always been treated with respect and courtesy. More

by earlekr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wisdom
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you so much for your loyalty since 2006! We truly appreciate your continued trust and are grateful that you’ve always felt respected and valued here. We look forward to serving you for many more years to come!

April 08, 2025

They earned a D- Grade at the BETTER BUSINESS BUREAU https://www.bbb.org/us/ca/oxnard/profile/new-car-dealers/envision-ford-of-oxnard-1236-3000841 ABSOLUTELY DISGRACEFUL AND INCOMPETENT! AVOID THIS More

by Truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reza Ghasemi
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your detailed experience. We sincerely apologize for the frustration and disappointment you and your family faced during your visit. This is not the level of service we strive to provide, and we are sorry for the miscommunications and inconvenience. We take your concerns seriously and are committed to reviewing what happened to improve our processes. If you wish to discuss this further, please feel free to reach out to our customer service team through the dealership’s main phone number or website. We appreciate your feedback and hope to have the opportunity to restore your confidence in our dealership.

April 02, 2025

STAY CLEAR FROM ENVISION FORD OXNARD This dealership is well versed in bait and switch sales tactics. Their management and ownership pull the strings on their salespeople. ZERO OR LESS stars would be my pr More

by Truck guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nemer, Chris
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Envision Ford, we strive to conduct business with integrity and transparency, and we take your comments seriously. If you would like to discuss your concerns further, we encourage you to reach out through our dealership’s customer service channels. We appreciate all feedback as it helps us improve.

Jul 06, 2025 -

Truck guy responded

I have no reason to speak with Envision Ford. Your response regarding your integrity and transparency are abhorrent. I have contacted and reported your business practices to the proper state consumer protection agency. Enough said.

March 22, 2025

The guys and gals here are certainly on drugs or drinking or failed to graduate from high school because Alyssa, Naan (spelling may be incorrect) and the used car manager just tried to get me to agree to giv More

by LEWISLIPTON805
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
NAAN AND ALYSSA
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your recent experience did not meet your expectations and for any confusion or frustration you encountered during the trade-in process. We aim to provide fair and transparent evaluations and respect our customers’ preferences regarding financing and credit. Your concerns about the trade-in valuation and credit application process are important to us, and we regret that you felt otherwise. Please know that your feedback will be shared with the team to help improve our practices. If you wish to discuss this matter further, we encourage you to reach out through our dealership’s customer service channels. Thank you again for your honest input.

March 18, 2025

Run away. Dealt with Seven, she's shady. Everything you've heard about car dealerships is true. Their game is to make everything intentionally opaque and c More

by 2004mini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seven Shao
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience. We apologize for any confusion or frustration regarding your purchase and the incentive removal. This is not the level of transparency and service we strive to provide. We take your feedback seriously and will review this matter internally to ensure better communication moving forward. We regret that your concerns were not addressed promptly and respectfully. If you would like to discuss this further, we encourage you to contact our customer service team through the dealership’s main line. Thank you again for your honest feedback.

February 27, 2025

Prompt appointment. Prompt service. Good communications. Highly recommend. Good snacks. Charged my truck for free. More

by imrude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for your wonderful feedback! We're glad to hear you experienced prompt service and clear communication. It’s great to know you enjoyed the snacks and free truck charging as well. We truly appreciate your recommendation and look forward to serving you again!

February 04, 2025

Service entrance is not always manned and or vehicles left unattended however this service went well even though they do not have a courtesy shuttle. Overall the warranty service itself was quick and sa More

by thinckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for your honest feedback. We appreciate you highlighting the quick and satisfactory warranty service you received. We also take note of your concerns about the service entrance and lack of a courtesy shuttle, and we will share this with our team to see where improvements can be made. We look forward to serving you again.

January 13, 2025

Mich the service representative did an amazing job on getting my car serviced. First time since I’ve used this dealership More

by gotoldschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mich
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We're happy to hear Mich provided amazing service and made your visit a great one, especially on your first time here. We look forward to serving you again!

December 16, 2024

Horrible quality of service. Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix th More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tarek & Service Manager
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience. We’re truly sorry to hear about the ongoing issues you faced following your repairs and the frustration it caused. This is certainly not the quality of service we aim to provide. We appreciate you bringing this to our attention, and we regret that we did not resolve the problem to your satisfaction. We wish you the best with your service needs moving forward and appreciate the opportunity to have served you.

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