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Ewing Buick GMC
Plano, TX
1,594 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,594 reviews
March 31, 2017
Happy client We have bought serval vehicles from Ewing and they have always taken very good care of us both on sales and service of our vehicles. We have bought serval vehicles from Ewing and they have always taken very good care of us both on sales and service of our vehicles. More
by James
Helpful March 30, 2017
Great customer service Was able to get into the vehicle I wanted while also feeling comfortable with the cost. Starting from Oscar to anyone else I interacted with, you coul Was able to get into the vehicle I wanted while also feeling comfortable with the cost. Starting from Oscar to anyone else I interacted with, you could tell how important customer satisfaction is to this dealership. Next time I'm in the market for another vehicle, I'll make sure to swing by. More
by Sebastian
Employees Worked With
March 27, 2017
Excellence John and Dave were a pleasure to work with and took care of us throughout the process, beginning to end. Great job John and Dave! John and Dave were a pleasure to work with and took care of us throughout the process, beginning to end. Great job John and Dave! More
by Jjkctribe
Employees Worked With
Dave DeShazo, John Bonza
March 22, 2017
Easy, no haggle, helpful Thanks Herman and Sean for quickly identifying what vehicle would work best for me and why. I felt you went overboard to works with my situation, sinc Thanks Herman and Sean for quickly identifying what vehicle would work best for me and why. I felt you went overboard to works with my situation, since I travel. Love the car. More
by FamilyVehicle
Employees Worked With
Other Employees :
Steve Fortner for looking over our trade in , Sean Anbari
March 15, 2017
Quick and simple. My overall experience was great. I have been researching 1500s for a while, so I probably did not need as much help during the sales process. Randy a My overall experience was great. I have been researching 1500s for a while, so I probably did not need as much help during the sales process. Randy and the team did a great job of getting me in and out with no hassles. Specifically, the use of electronic documents for the closing process is really a plus. More
by dlamba
Employees Worked With
March 15, 2017
Fantastic experience. I absolutely love my new truck. The car buying experience was great. Everyone throughout the purchase of the sale made it flawless. From the sales ass I absolutely love my new truck. The car buying experience was great. Everyone throughout the purchase of the sale made it flawless. From the sales associate, Randy Harp, to the finance department, to me driving off in my new ride. Five star service all the way! 5 stars and best in class. Thank you All. More
by Jason
Employees Worked With
March 13, 2017
Awesome!!!!! Oscar was great to work with and I enjoyed my visit. Very helpful with any and all questions. Everyone there was very professional and courteous. Than Oscar was great to work with and I enjoyed my visit. Very helpful with any and all questions. Everyone there was very professional and courteous. Thank you so much for everything Oscar. I love my new GMC Terrain... More
by Michelle
Employees Worked With
March 11, 2017
Very truthful and professional buying experience. Oscar Mora was most helpful, patient, and professional to deal with our new vehicle purchase. He really kept his word and delivered above our expecta Oscar Mora was most helpful, patient, and professional to deal with our new vehicle purchase. He really kept his word and delivered above our expectations making it a smooth transaction. Brett Denver, the finance manager, readily assisted with our questions. The dealership is immaculate and a very upbeat facility. More
by Richard
Employees Worked With
March 06, 2017
Delivered as promised Purchased vehicle from internet (out of state sale). Wayne was a pleasure to work with, he was very accurate in describing the vehicles condition and Purchased vehicle from internet (out of state sale). Wayne was a pleasure to work with, he was very accurate in describing the vehicles condition and was very helpful through the entire process. He was even good enough to pick me up from the airport. Tonya was also very helpful, answering any questions I had and helped explain the steps needed for an out of state purchase. The only area that could use improvement in customer service would be the financial dept. The person I dealt with was only focused on getting the paperwork completed quickly so the sale would count toward that months numbers. They even wanted me to sign two forms that were not filled out and then argued with me when I refused. Fortunately I was able to speak with others at the dealership that assured me this was not the normal practice. More
by Mb16
March 06, 2017
Just great!!!! I appreciate everything! Thanks to oscar Mora for helping me and finance company . I'm from Waco they helped me as much as they can where I was able t I appreciate everything! Thanks to oscar Mora for helping me and finance company . I'm from Waco they helped me as much as they can where I was able to walk in they had everything ready for me to sign and had car ready . Oscar mora kept in contact with me at all times and if I had any questions he provided me with everything I needed . Thank you so much ! More
by Flaca1979
Employees Worked With
