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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
May 10, 2025
Anthony was a great rep to work with. He was very honest and responsive to all of my questions and any requests for information. Altogether he was wonderful to work with while I bought my He was very honest and responsive to all of my questions and any requests for information. Altogether he was wonderful to work with while I bought my Mach E. More
by Pbj1009
April 22, 2025
Very clean and organized facility. Welcoming, family friendly environment and the staff is very attentive. Welcoming, family friendly environment and the staff is very attentive. More
by Marvin Aquino
April 19, 2025
Anthony Delatorre was extremely knowledgeable, professional and courteous. He answered the technical questions and explained the history that allowed me to properly assess risk and make a prude professional and courteous. He answered the technical questions and explained the history that allowed me to properly assess risk and make a prudent business decision. Finally, he helped download the Ford app and set functions in the vehicle after purchase. More
by David.Crawford3
April 18, 2025
Dean was great! Spent many days talking to him leading up to my purchase, including spending his Sunday, day off, texting me to make sure all my questions were answe Spent many days talking to him leading up to my purchase, including spending his Sunday, day off, texting me to make sure all my questions were answered and to secure the deal. Very dedicated and customer service oriented. Thanks Dean! More
by davidj.donaldson
April 16, 2025
Anthony Delatorre and Jeremy Hopkins were our 2 main sales people but we also were helped by Bob and a few other gentlemen . This was a professional team of experts who answered all our questions and h sales people but we also were helped by Bob and a few other gentlemen . This was a professional team of experts who answered all our questions and helped us get a great deal on a a Toyota 4Runner . Jeremy & Anthony were accurate in saying they do “aggressive pricing “ to draw in customers . The showroom and surrounding areas were clean, up to date and pleasant . They offered us snacks and drinks during the processing time for financing etc . It was all around an excellent car buying experience. Would highly recommend. More
by Kikifee99
April 15, 2025
Nice dealership. Very organized with variety deals. The sales staff is very friendly and professional. Always listen to your needs. Very organized with variety deals. The sales staff is very friendly and professional. Always listen to your needs. More
by zahlek27
Employees Worked With
April 12, 2025
Anthony was great to work with. He was friendly and has a positive attitude. I would certainly work with Anthony in the future. He was friendly and has a positive attitude. I would certainly work with Anthony in the future. More
by gregory.eure
April 11, 2025
Anthony was professional, honest, friendly, and absolutely zero pressure. He knows cars, and the car we bought was in great condition for a fair price. I would recommend the dealership and talking absolutely zero pressure. He knows cars, and the car we bought was in great condition for a fair price. I would recommend the dealership and talking with Anthony when you go in. More
by BMom9
Employees Worked With
April 09, 2025
Great customer service from Anthony very knowledgeable and professional would recommend him to family and friends. and professional would recommend him to family and friends. More
by joseph.bavol
Employees Worked With
April 09, 2025
Dean was courteous and very knowledgeable throughout the process. This was the smoothest car buying process I’ve ever had! process. This was the smoothest car buying process I’ve ever had! More
by berger1503
