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Fair Oaks Ford

Naperville, IL

4.7
3,214 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,214 reviews

October 06, 2025

Friendly Service Department! Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair O More

by JVD1963
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

I always feel like Fair Oaks Ford does an excellent job maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done ri More

by Steveweber_
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2025

Nice atmosphere and very knowledgeable people. Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance m More

by mzv1226
Sales Price Transparency
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Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

We received exceptional service at Fair Oaks Ford when we purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with! More

by tadvorchak
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Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Khater
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Easy and courteous to deal with. Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at More

by SJA
Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Domeracki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Jose' Santiago was awesome! Great communication & follow through. Excellent experience overall...from initial inquiry, to final sale completion. Stellar example of customer focu More

by Hebegebe
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Recommend Dealer
Yes
Employees Worked With
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2025

Great service, willing to work within your budget Would recommend it for sure Thanks to Anthony Delatorre for a great experience. More

by haiwain
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Recommend Dealer
Yes
Employees Worked With
Anthony Delatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Thank you, Niko, for helping me secure an awesome car and deal! Thank you to the General Manager, Jeremy, and the team for assisting me on my first big car purchase! Thank you! Thank you! I will definitely b More

by Trischawilliams
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Gofron, Jeremy Hopkins
August 24, 2025

Enjoyed our experience with knowledgeable and professionals from start to finish Alyssa was the best More

by George
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Pacella
August 09, 2025

Very pleased with the sales process and service. All was professional and friendly, will tell my friends and family. More

by shedwellmike
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Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysia
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