
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Friendly Service Department! Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair O Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair Oaks Ford is one of a kind when it comes to customer service. More
I always feel like Fair Oaks Ford does an excellent job maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done ri maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done right. More
Nice atmosphere and very knowledgeable people. Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance m Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance manager was very helpful. More
We received exceptional service at Fair Oaks Ford when we purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with! purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with! More
Easy and courteous to deal with. Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at the door and introduced us to the Lincoln Specialist Robert Schmaltz who basically took over from there and did a thorough job of going over the car's features and helped us through paperwork. I didn't like their trade in offer so Larry came and we easily negotiated a more reasonable offer (same cash offer as Carvana had offered but saved that much sales tax). More
Jose' Santiago was awesome! Great communication & follow through. Excellent experience overall...from initial inquiry, to final sale completion. Stellar example of customer focu Great communication & follow through. Excellent experience overall...from initial inquiry, to final sale completion. Stellar example of customer focus! More
Great service, willing to work within your budget Would recommend it for sure Thanks to Anthony Delatorre for a great experience. recommend it for sure Thanks to Anthony Delatorre for a great experience. More
Thank you, Niko, for helping me secure an awesome car and deal! Thank you to the General Manager, Jeremy, and the team for assisting me on my first big car purchase! Thank you! Thank you! I will definitely b deal! Thank you to the General Manager, Jeremy, and the team for assisting me on my first big car purchase! Thank you! Thank you! I will definitely be back and spread the word ’ -Trischa. More
Enjoyed our experience with knowledgeable and professionals from start to finish Alyssa was the best professionals from start to finish Alyssa was the best More
Very pleased with the sales process and service. All was professional and friendly, will tell my friends and family. All was professional and friendly, will tell my friends and family. More