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Falcone Automotive

Indianapolis, IN

4.9
2,165 Reviews
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO Falcone Automotive Falconevss.com
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,165 reviews

February 10, 2016

Friendly, Convenient and Efficient Falcone's Saab service exceeds my expectations by listening to my repair issues and solving them on the first visit. Brady O'Cull is always patient wi More

by stillsaabn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Falcone Automotive responded

Thank you for such a wonderful review! I am happy to hear that your car was fixed in the same visit which you came to the dealership. We make sure here at Falcone Automotive that our service administrators are knowledgeable on all the services needed for peoples vehicles. They are always going to classes to make sure that they are up with the times! I will make sure I pass the word along to Brady, he will be pleased to hear this great review! Thank you again for taking time out of your day to post on our page!! Much appreciated!

February 09, 2016

Quick and painless. I have driven a subaru forrester for 10 years, best car by far I have ever driven. My mechanic offered to buy my forrester and I knew immediately I w More

by Lynn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lloyd
Feb 10, 2016 -

Falcone Automotive responded

Wow!! Thank you for this wonderful review!! I will definitely pass the good word along to Steve and Jon. We strive for perfection in customer service here at Falcone Automotive. I am happy to hear that you were able to get your new Crosstrek the day you called! Thank you again for this wonderful review. We look forward to assisting you and your new vehicle in the future!

February 05, 2016

Prestige service center Falcone Service center has the best customer service. They are willing to work around your schedule and assist you in any way they can. They even offe More

by Thunt107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 05, 2016 -

Falcone Automotive responded

Thank you so much for such an awesome review!!! We like to make sure that our customers’ needs are taken care of when they come visit us here at Falcone. We look forward to servicing your car here in the future and thanks again for such an awesome review!

February 05, 2016

Service One of the best service centers I have dealt with. They are wonderful!!! They always take such good care of me and my vehicle. I would recommend them More

by Bimwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Lee-York
Feb 09, 2016 -

Falcone Automotive responded

Thank you very much for this review, we really appreciate it!! It is our job to make sure customers leave our dealership happy and satisfied. Thank you again!

February 05, 2016

Oil change, breaks, and car wash I've had a few oil changes and other miscellaneous services done at Falcone. I always work with Brady O'Cull and he is extremely friendly, reliable, More

by Jkirkega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Falcone Automotive responded

I am pleased to hear that you had a wonderful and comfortable experience here at Falcone Automotive! Thank you for your returning service and being such a loyal customer. We appreciate you posting on our site, it helps our dealership grow in so many ways!

February 05, 2016

Oil change and car wash Brady is super friendly and made my oil change so easy. I would definitely return because he and all the other staff I encountered were so friendly. More

by AbbyGallett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Falcone Automotive responded

Abby, we are happy to hear that you were pleased with your services with Brady here at Falcone Automotive! I am also glad that you enjoyed the snacks provided to the customers. We do our best to make sure all of our customers are comfortable while waiting for their cars. We appreciate you taking time out of your day and writing us a review on dealer rater!

February 05, 2016

Above and Beyond! I simply cannot stop telling everyone I know to go Falcone and buy a Subaru. It's a great car, but the service at this dealer is THE BEST! I was just More

by Patisrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Pacey
Feb 09, 2016 -

Falcone Automotive responded

Thank you so much for taking the time and writing us such a wonderful review. It is reviews like yours that help our dealership grow. We love to make our customers feel like they are a part of the Falcone Automotive family and we do everything we can to make sure our customers are happy! I am pleased to hear that you had an outstanding experience while you were here getting your car serviced! I can't wait to spread the word through the whole dealership! Thank you again!

February 02, 2016

Fifteen years and counting. We purchased our first Falcone automobile in 2000; a Saab 9-3 from from John Franks. Two Saabs, five Subarus (both new and used), and a VW later, we c More

by BlueXV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagen Feigert, John Franks, Bert Nickelsberg
Feb 02, 2016 -

Falcone Automotive responded

WOW! Thank you so much for taking the time out of your day to write an awesome review for our dealership! Reviews like these help our dealership grow in so many ways! We are very thankful for your continuing business here at Falcone Automotive. We are happy to hear that you have had nothing but great things to say about our dealership and we look forward to servicing your vehicle here in the future!! Thank you again for the awesome review!!!

February 02, 2016

Best Car buying and service experience Falcone provided me with a car buying experience unlike any other. All of the sales representatives are easy to talk with and very knowledgeable. They More

by Zsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lee-York, Jack Ford
Feb 05, 2016 -

Falcone Automotive responded

Thank you for our great review. Our team really does their best to make sure our customers receive the best deals and service possible! We have no problem working around our customer’s schedules to make sure that they get the best service possible while at the dealership. Thank you again for taking the time out of your day to give us such a great review. We appreciate it!

October 06, 2015

Service Visit The staff at Falcone were professional and friendly. The prices were also reasonable, basically I was not tempted to try and do it myself based off of More

by Experienced Salesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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