Falcone Volkswagen Subaru & Saab - Service Center

Exceptional service Had a small issue with the heating system. Service took care of the issue while I waited and applied my warranty seemlessly! This dealership is truly Had a small issue with the heating system. Service took care of the issue while I waited and applied my warranty seemlessly! This dealership is truly different. When I visit, it feels like catching up with old friends! I feel like everyone is genuinely happy to see me. We've purchased our last four vehicles from this location. Two were VW's and two Subaru. We've always gotten a great deal on an exceptional vehicle! I can't imagine taking my car business anywhere else! More

Thanks for taking care of me as well as my car Falcone Volkswagen always provides a comfortable place to work while I wait, takes good care of me and my car, and even cleaned it before sending me o Falcone Volkswagen always provides a comfortable place to work while I wait, takes good care of me and my car, and even cleaned it before sending me on my way, despite my being there just to get a headlight replaced! More

Great service and test drive experience Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we Everyone is friendly and helpful. I left Steve know I was interested in looking at a new car but my salesman had retried. He spoke w/John and then we met. I was able to test drive a new car and there was no pressure to purchase today or make a deal....one of the things I love about this dealership! This will be the 4th car we lease or purchase from this dealership. Thank you! Steve kept me appraised along the way about the time it would take for my service. Great service all around! More

Review - service visit 1/16/17 As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and ho As usual, Steve provided good communication about what to expect and how much it would cost before taking the car in. I appreciate the feedback and honesty. Keep up the good work! More

Excellent and efficient service I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took I always get great service and in the time expected. I was told my appointment would take about an hour and twenty minutes and that's how long it took. Love supporting a local family run business too. Keep up the excellent work! More

Always Professional and Friendly! As always, everyone is very personable and knows most every customer by name and car. Service was explained ahead of time and in terms I can understan As always, everyone is very personable and knows most every customer by name and car. Service was explained ahead of time and in terms I can understand. Brady rocks! More

Wheel Repair Your dealership was able to work me in on Monday afternoon, January 1st. I had a flat tire over the weekend, which was fixed at a local place, but it Your dealership was able to work me in on Monday afternoon, January 1st. I had a flat tire over the weekend, which was fixed at a local place, but it stripped the threads on several bolts. As a result, one of my wheels did not have enough lug nuts. Your dealership was able to work me in that Monday, and repair/replace the stripped threads, so now i have a safe wheel and safe car. It was a huge relief to have someone reliable fix my car. We prefer to only have the dealership work on our car, because they know the ins and outs of Subaru's. Thank you! More

Good ending to a bad day With short notice, I had my car towed into the shop after losing a tire to a pothole on I-65. Matt Bartelson treated me like a longtime regular, even With short notice, I had my car towed into the shop after losing a tire to a pothole on I-65. Matt Bartelson treated me like a longtime regular, even though I had just bought my first car from Falcone only two weeks earlier. He got my car into a bay quickly, made sure the accident had caused no other damage than the tire and got me on my way in a surprisingly short time. Everything was explained clearly. This was an excellent experience. More

Awesome place Fantastic, no BS service. I will definitely bring my car back here and will highly recommend the shop to other Subaru owners. Excellent operations at Fantastic, no BS service. I will definitely bring my car back here and will highly recommend the shop to other Subaru owners. Excellent operations at Falcone. More