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Falmouth Toyota
Bourne, MA
1,983 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,983 reviews
January 26, 2025
Coby Signs at Falmouth Toyota was great to work with. He got me in my new RAV4 quickly. The service department is also excellent to work with. I highly recommend Falmouth Toyota! He got me in my new RAV4 quickly. The service department is also excellent to work with. I highly recommend Falmouth Toyota! More
by cynthia812
January 26, 2025
I always have the very best experience at Falmouth Toyota. Every car I have purchased in the last 20 years has come from this dealership. Ronnie Sjahfiedin is the most honest, knowledgeable, no-press Toyota. Every car I have purchased in the last 20 years has come from this dealership. Ronnie Sjahfiedin is the most honest, knowledgeable, no-pressure salesman ever! Tell him what you are looking for and he will find it! Everyone else at Falmouth is stellar as well.. from the ladies at cashier/accessories desk, the trusted folks in service, the excellent finance rep..and the friendly owner, Matt Murphy. They always make me feel welcome and valued. Over the years, I have referred numerous friends, all have been happy with their experience, as well. More
by Natashiaphelan
Employees Worked With
Other Employees :
The two ladies at the cashier and parts desks... 5 stars! , Tony Martino
January 24, 2025
We are now a complete Falmouth Toyota Family! Amy is a gem and Brian was extremely helpful. I have been doing business with Falmouth Toyota for years because of their excellent business practice Amy is a gem and Brian was extremely helpful. I have been doing business with Falmouth Toyota for years because of their excellent business practices, honesty, reliability and outstanding service. Highly recommended to all. More
by mitzi_anderson
January 21, 2025
Everyone was great. They have been my dealer for decades and I have never had any issues with them. I would recommend them to anyone. They have been my dealer for decades and I have never had any issues with them. I would recommend them to anyone. More
by Roadstarcape
January 17, 2025
I have been buying 4Runners Tundra and now my first Tacoma for over 30 years from David Tacoma for over 30 years from David More
by Jalewis
January 09, 2025
Justin was patient and diligent making sure I had everything I wanted. Great communication, great experience. everything I wanted. Great communication, great experience. More
by kaylarose2812
Employees Worked With
December 24, 2024
My experience with Manny was positive overall. He made the pick up of the car as easy as possible. I am happy getting one of the last Venza's to be made. He made the pick up of the car as easy as possible. I am happy getting one of the last Venza's to be made. More
by endless
Employees Worked With
December 24, 2024
They had the exact car that I was looking for, and they made the purchase process easy made the purchase process easy More
by LandCruiser2025
December 22, 2024
No pressure sales, answered all my questions, Justin is extremely knowledgeable about RAV4s and is an enthusiastic about ecologically sound vehicles. extremely knowledgeable about RAV4s and is an enthusiastic about ecologically sound vehicles. More
by pdodds
December 10, 2024
I appreciated Brians upfront attitude and not trying to upsell me, unlike the usual car salesmen. upsell me, unlike the usual car salesmen. More
by samwheelock
