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Falmouth Toyota
Bourne, MA
1,921 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,921 reviews
May 11, 2020
Buying a new Tacoma here was seamless and outstanding. I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive because I've never had a bad experience with either sales or service. Everyone treats you as if you are their only customer. From Matt, Amy, Ken, Taylor the customer is the most important part of their job. My wife and I have purchased a total of 4 vehicles from Falmouth Toyota and we see many more in our future. More
by foxyfilter
Employees Worked With
Other Employees :
Jesse Szumita, Ian Nixon, Chris McCarthy, Maddy Kuklinski
May 04, 2020
Falmouth Toyota offered an unbelievable car buying experience. We worked with Peter and Ray and they both were top-notch! The dealership itself was very welcoming and very, very clean. We purchased ou experience. We worked with Peter and Ray and they both were top-notch! The dealership itself was very welcoming and very, very clean. We purchased our vehicle during a pandemic and things went off without a hitch! Thanks Falmouth Toyota!!! More
by a.chatigny
May 02, 2020
2017 Camry Purchase The employees were very helpful and friendly. I've had bad luck with other dealerships in the past, but dealing with the excellent staff at Falmouth T The employees were very helpful and friendly. I've had bad luck with other dealerships in the past, but dealing with the excellent staff at Falmouth Toyota was an entirely different experience. They were very informative and answered all of my questions and concerns and made the process of buying my car a pleasant and easy experience. More
by RobC
May 01, 2020
Easiest car purchase ever! Very friendly employees. Attentive to emails and phone calls. Worked around the issues with the crisis in a professional manner. Very patient answeri Very friendly employees. Attentive to emails and phone calls. Worked around the issues with the crisis in a professional manner. Very patient answering my questions, Didn't flood me with financing options or extra add-ons. More
by Peter
April 27, 2020
2017 Toyota Corolla Purchase Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought f Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought from Falmouth Toyota, and we continue to have our first two vehicles serviced here as well! Everyone is always very friendly and helpful - looking forward to continuing our relationship with Falmouth Toyota in the future! More
by Ericz00
Employees Worked With
Other Employees :
Jesse Szumita
April 17, 2020
Purchase of RAV 4 Great people to work with; very knowledgeable and accommodating. I will definitely recommend them. I'm hoping when I need any service, they will be j Great people to work with; very knowledgeable and accommodating. I will definitely recommend them. I'm hoping when I need any service, they will be just as accommodating. More
by Ziva2020
April 14, 2020
We had to renew our Rav 4 lease during this ongoing covid 19 pandemic. The sales dept was closed but Amy Killloran, Sales Manager, called us back within 5 minutes. Amy helped us choose a new Rav 4 over the 19 pandemic. The sales dept was closed but Amy Killloran, Sales Manager, called us back within 5 minutes. Amy helped us choose a new Rav 4 over the phone and we picked up the car at Falmouth Toyota on the same day! It was a wonderful experience thanks to Amy and the rest of the staff at Falmouth Toyota. More
by ronodonn
Employees Worked With
Amy Killoran. (5 stars)
April 09, 2020
Excellent Experience at Falmouth Toyota We recently worked with Amy Beth Killoran and others at Falmouth Toyota and purchased a Toyota Tacoma. Could not have asked for better attention to d We recently worked with Amy Beth Killoran and others at Falmouth Toyota and purchased a Toyota Tacoma. Could not have asked for better attention to detail. More
by j dunagan
April 03, 2020
I definitely recommend Falmouth Toyota. Ronnie Sjahfiedin is excellent, he really cares about creating a relationship and not just a sale. I knew what I wanted and how much I wanted to spend and Ronnie made is excellent, he really cares about creating a relationship and not just a sale. I knew what I wanted and how much I wanted to spend and Ronnie made it happen. John O’Keeffe in finance department was great well. Thank you all. More
by Adamsina9
March 27, 2020
Friendly and responsive I was welcomed and my needs were listened to. No pressure or attempts to up sell. Delivery of my vehicle was smooth and quick. I would felt very comfo I was welcomed and my needs were listened to. No pressure or attempts to up sell. Delivery of my vehicle was smooth and quick. I would felt very comfortable with this transaction. More
by tereo914
