Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Falmouth Toyota
Bourne, MA
1,983 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,983 reviews
November 28, 2025
Could not be happier with my new Tundra. My salesman Justin was great, low pressure but very knowledgeable. Really helpful after the sale was over as well. He helped me deactivate the old tr My salesman Justin was great, low pressure but very knowledgeable. Really helpful after the sale was over as well. He helped me deactivate the old truck and get the new one synched up. Finance manager was low pressure and professional as well. Extremely satisfied with my new truck and my Falmouth Toyota experience. More
by JE_Brewster
November 23, 2025
Brian Nascarella was very Helpful And Experienced- My old Car Broke Down & I decided to get A Newer Car. Brian walked Me Through The Process & Made it Easy for Me- Even The Finance Department was So Helpful. Car Broke Down & I decided to get A Newer Car. Brian walked Me Through The Process & Made it Easy for Me- Even The Finance Department was So Helpful. He sold Me Products That I Need & could Use. I will have My Car Serviced Here- They were So Helpful as Well. More
by paul.bast
November 17, 2025
Very easy to work with and considerate. I felt Ken did his best to accommodate my financial guidelines! He gave me better advice than I found at Hyannis dealership! Recommend highly ! I felt Ken did his best to accommodate my financial guidelines! He gave me better advice than I found at Hyannis dealership! Recommend highly ! More
by Fanta
Employees Worked With
Other Employees :
Receptionist, Joe Sciuto
November 14, 2025
We've purchased close to a dozen vehicles from Falmouth Toyota dating back to 1986. Their attention to detail, vehicle quality, and follow-up service have always been outstanding. Toyota dating back to 1986. Their attention to detail, vehicle quality, and follow-up service have always been outstanding. More
by sherm
Employees Worked With
November 10, 2025
Have been a customer with Falmouth Toyota since early 1980s. I have stayed loyal because I know that the dealership and the service department in particular always have my back. They stand behind their 1980s. I have stayed loyal because I know that the dealership and the service department in particular always have my back. They stand behind their products and they were practicing good customer service long before other dealerships realized women customers deserved to be treated as well/equal as they treated their male customers. I'm enjoying my 2025 Rav4 Hybrid, but over the years I have been well deserved by Corolla, Camry, 4Runner, Solara, and two other Rav4 More
by davisshopping
Employees Worked With
Other Employees :
Tony Martino, Joe Sciuto
November 09, 2025
Falmouth has an Amazing staff! Seamless transaction. I would recommend to all my friends and family. Seamless transaction. I would recommend to all my friends and family. More
by hamml2009
October 29, 2025
Business like . Timely service during purchase . Slow inspection service for sticker. A longer more detailed explanation of operation of truck needed. It was ready Timely service during purchase . Slow inspection service for sticker. A longer more detailed explanation of operation of truck needed. It was ready as promised.. Overall , decent service. More
by Joe P.
Employees Worked With
October 27, 2025
We are very satisfied with our purchase and Maeve did a wonderful job as well as Mike Mills wonderful job as well as Mike Mills More
by Geomachon
Employees Worked With
October 26, 2025
Very relaxed, no pressure, no stress environment. Maria O’Neil handled everything with a very friendly attitude. We will be back for our next car. Maria O’Neil handled everything with a very friendly attitude. We will be back for our next car. More
by 2xEagle
October 18, 2025
My 1st Toyota Mike Conroy sold me in 1997. My last car I had for 17 years with 624,000. Car was replaced only because got rear ended. Since buying my 1st Toyota to last purchase this month. My last car I had for 17 years with 624,000. Car was replaced only because got rear ended. Since buying my 1st Toyota to last purchase this month. Sales makes it easy. Always a great experience. For Service dept taking care of my cars for 1.4 million miles, always takes care of me and stands behind their work. I won't buy a car or have it serviced from anyone else. Falmouth Toyota supports programs that my family is involved in the community. More
by Falmouth Toyota Customer
Employees Worked With
Other Employees :
Tony Martino, Joe Sciuto
