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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

March 25, 2019

Super purchase of a used Tacoma truck Mark Dennen, is a five star salesman. He made the challenge of buying a new used truck easy bHe took care of me in my process, from first phone call t More

by MarkAlanLovewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dennen
Mar 26, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your support. Enjoy the Tacoma!

March 25, 2019

Great, low pressure sales and friendly, helpful service! Great car buying experience. No pressure, relaxed sales with Jeff. He treats you like a friend not a customer. Very little negotiation required purcha More

by snype719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McCarthy, Jeff Cummings
Mar 26, 2019 -

Falmouth Toyota responded

Thank you for your business and generous review. We really appreciate your support!

March 22, 2019

Awesome! Wonderful experience buying my car! Honest knowledgeable members of the Falmouth Toyota team! Would recommend this dealer to all my family and friends More

by Mdigi8!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We appreciate your support!

March 16, 2019

Great Experience I am so happy I was greeted by Mark when I walked through the door. He is a great salesman without the high pressure that I’ve had from other car sale More

by Amber123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Nixon, Mark Dennen
Mar 18, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate the support!

March 15, 2019

Car buying is NO fun! While I have nothing but good things to say about Falmouth Toyota (I've bought my last 3 cars there)...I find the whole car buying experience heinous. More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nixon, Jeff Cummings
Mar 18, 2019 -

Falmouth Toyota responded

We understand your hesitation towards car buying, but everyone at Falmouth Toyota does what we can to keep the process and simple, fair and transparent as possible. We appreciate your business and are glad to hear you find us the best to work with! Thanks again for your business and support.

March 15, 2019

A dealership that is comfortable to deal with. Have bought from several other dealers before and non compare with the friendly no pressure sales that I received at Falmouth Toyota. Will always retu More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddy Kuklinski
Mar 18, 2019 -

Falmouth Toyota responded

Thank you for your business and review Louie. We appreciate the support!

March 13, 2019

Toyota Strong! 💪🏻 I walked into Falmouth Toyota looking to buy out my Tacoma’s Lease. That’s when I ran into Salesman Justin. He explained to me the benefits of getting More

by Tacomaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate the support!

March 12, 2019

Easiest car buying experience I’ve ever had Car buying (leasing or purchasing) always stresses me out. My lease was almost up on a 2016 RAV4 in black and I was not looking forward to deciding on More

by LisaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We hope you enjoy the new RAV4, please let us know if we can do anything else. Thanks again!

March 11, 2019

Camry Celebrations Had an experience that was unprecedented in my decades long experience of leasing and buying new cars! Salesman Justin was fabulous and the transactio More

by fjthaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Mar 12, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your support. Enjoy the new vehicle!

March 11, 2019

Best car buying experience ever! From the moment my family and I walked in the door and I felt comfortable and at ease. They were honest and kind. I have a crazy 4 year old boy and ne More

by Kreid2276
Recommend Dealer
Yes
Employees Worked With
Ian Nixon, Mark Dennen
Mar 12, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

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