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Falmouth Toyota
Bourne, MA
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,915 reviews
April 18, 2017
No hassel sales! Working with Maria O'Neil on the purchase of my new Toyota car was a pleasure. I test drove three cars before deciding on the one to purchase. Maria h Working with Maria O'Neil on the purchase of my new Toyota car was a pleasure. I test drove three cars before deciding on the one to purchase. Maria had each car ready for my test drive before I arrived, which worked out for my schedule. And she was so pleasant, knowledgeable about Toyota cars and a pleasure to work with!! Plus I got a great deal! This is my third Toyota purchase from Falmouth Toyota and I look forward to working with Maria on my next car purchase. Outstand Customer Service!!! More
by John123
April 15, 2017
Great place Falmouth Toyota is the best place to buy a car on the cape. John o' Keeffe our leasing consultant was great. Thank you to Matt Murphy who knew the car Falmouth Toyota is the best place to buy a car on the cape. John o' Keeffe our leasing consultant was great. Thank you to Matt Murphy who knew the car I wanted and had it ready for me. Barbara E Butters More
by barb
April 15, 2017
Certified PreOwned RAV4 Purchase I had an excellent experience purchasing a certified preowned car from Falmouth Toyota. Steve, the salesperson was very helpful and accommodating of m I had an excellent experience purchasing a certified preowned car from Falmouth Toyota. Steve, the salesperson was very helpful and accommodating of my hectic schedule. Todd handled the financing which he explained clearly and helped me obtain a comfortable monthly payment. This is my third purchase from Falmouth Toyota, I strongly recommend them! More
by JenMV
Employees Worked With
Todd Davis, Steve Springer
April 15, 2017
Awesome Experience This is my first experience purchasing a new vehicle. I found the experience to be; relaxed comfortable and enjoyable. Mark was a very knowledgeable This is my first experience purchasing a new vehicle. I found the experience to be; relaxed comfortable and enjoyable. Mark was a very knowledgeable salesman. He made me feel at ease, wasn't pushy. He was also very polite and respectful. He took his time with me to explain all the features of the new tacoma which I was buying. Mark even helped me to obtain my accessories two days after delivery of the vehicle, which I though was great. He went above and beyond as a salesman. I would recommend Mark Perry and Falmouth Toyota to my friends, family, business acquaintances, and to my military friends as well. More
by matty r
Employees Worked With
Mark Perry
April 15, 2017
Great Service Our family is driving three Toyota's all from Falmouth Toyota. Why? Great vehicles, super people, beautiful facilities. Super customer service who try Our family is driving three Toyota's all from Falmouth Toyota. Why? Great vehicles, super people, beautiful facilities. Super customer service who try and do what's right every time. More
by Coastie
Employees Worked With
Other Employees :
Bob Andrews, Townsend Wells, Jodi Bertrand, Les Pike, Chris McCarthy
April 14, 2017
Highly Recommend I just purchased my 2nd RAV4 from Ken Collings at Falmouth Toyota. He is extremely knowledgeable and professional and takes the stress out of the whol I just purchased my 2nd RAV4 from Ken Collings at Falmouth Toyota. He is extremely knowledgeable and professional and takes the stress out of the whole car buying experience. Falmouth Toyota is a family owned business and this makes all the difference. They strive to keep you as a customer. I love my new RAV4 and highly recommend Falmouth Toyota sales and service! More
by Karen1111
April 13, 2017
No hassles at all Jeff Cumming was very co operative and fully explained everything about the Tacoma. There was no pressure from anyone involved with the sale and I wou Jeff Cumming was very co operative and fully explained everything about the Tacoma. There was no pressure from anyone involved with the sale and I would absolutely return to Falmouth Toyota for future purchases. More
by Steve$123
Employees Worked With
Jeff Cummings
April 13, 2017
Great Service Non Appointment visit !! I heard and felt the brakes on son's car when I used it. He was home for the day from college. I need the work to be done tha Non Appointment visit !! I heard and felt the brakes on son's car when I used it. He was home for the day from college. I need the work to be done that day.. I had a great experience having work done at Falmouth Toyota. I bought my son's 2005 Avalon in for Brakes and a few other minor things all of which were fixed without an issue. They are truly customer focus once you drop off the car it's all about service . Called let me know how it's going And when it would be done.. More
by Ken
April 12, 2017
Very Pleasant experience This was a very amazing experience. They were very pleasant and helpful. There was never any pressure to sell. They just tried to help you find the This was a very amazing experience. They were very pleasant and helpful. There was never any pressure to sell. They just tried to help you find the vehicle you were looking for. They were very helpful in financing and got the lowest rates around at a bank I do business with. Highly recommend looking up Coby Signs if you are looking for a pleasant and no stressful experience in searching for a vehicle. More
by Maci
April 11, 2017
Focused on what I needed and liked. Mike and Ron were sensitive to my payment goals, and patient as I made a decision about what vehicle to lease. Their goal was that I would be happy w Mike and Ron were sensitive to my payment goals, and patient as I made a decision about what vehicle to lease. Their goal was that I would be happy with my new leased RAV4. More
by sullivans2
