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Falmouth Toyota - Service Center
Buzzards Bay, MA
274 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
274 Reviews of Falmouth Toyota - Service Center
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December 18, 2021
efficient, pleasant, helpful, treats customers with courtesy and respect. Have dealt with them for 19 years courtesy and respect. Have dealt with them for 19 years More
by acdecarlo
Employees Worked With
Other Employees :
Townsend Wells, Jodi Bertrand, Jeff Cummings
Helpful November 15, 2021
This is the second vehicle I have leased with Maria O’Neil! Very professional and the best experience ever!! O’Neil! Very professional and the best experience ever!! More
by Trinniahuard
July 25, 2021
Our 1 1/2 year old Jack Russell Terrrier chased a chipmunk under my Lexus GX460 SUV. When I found "Mookie" under the vehicle, he had chewed four sections of sound-dampening rubber from the undercarr chipmunk under my Lexus GX460 SUV. When I found "Mookie" under the vehicle, he had chewed four sections of sound-dampening rubber from the undercarriage which were on the ground. My next door neighbor recommended that I call Falmouth Toyota for repairs as he had a previous great experience. I am happy to report that Falmouth Toyota staff was extremely professional, responsive, with the ability to make the undercarriage whole at a very reasonable cost. High praise for Falmouth Toyota courteous, friendly, knowledgeable Team. More
by Satisfied Customer Bill Green
Employees Worked With
Townsend Wells, Nick Astrauckas
July 18, 2021
Everyone I dealt with from Ken in Sales to John in Finance to Matt in ownership is top notch. It’s the second vehicle I have purchased from Falmouth Toyota and I would not hesitate to buy from them ag Finance to Matt in ownership is top notch. It’s the second vehicle I have purchased from Falmouth Toyota and I would not hesitate to buy from them again. They are family owned and you can see the difference the moment you walk through the door. They make buying a car a pleasant experience! More
by Coley13
May 08, 2021
Found Falmouth Toyota a few Saturdays ago while thinking about buying a new car to replace our beautiful 2011 Rav 4. We really didn’t want a new car, but felt the need to upgrade amenities like safety fea about buying a new car to replace our beautiful 2011 Rav 4. We really didn’t want a new car, but felt the need to upgrade amenities like safety features. We happened upon this gorgeous 2021 midnight blue Toyota Venza, with white leather seats and only 444 miles (Pre owned” and there fore in the used ” The salesman Ron came out and introduced himself; most politely and courteously showed us the car quoted a price and gave Us a good trade in price for our 94,000 mile Rav.4 Before I knew it we bought the Venza it was just too good to be true! A beautiful car,fair price and no bull—— about the price. The staff was most obliging in helping us get up to speed with the new technologies in this car. Every one at Falmouth Toyota was very helpful,the buying experience went smoothly. More
by Ubaldinojc
February 04, 2021
My husband and I have been customers of Falmouth Toyota since 1993 when we moved to Falmouth. We moved back towards Wrentham and still continue to bring our car for service. I would not trust any other dea since 1993 when we moved to Falmouth. We moved back towards Wrentham and still continue to bring our car for service. I would not trust any other dealer. I feel they are very trust worthy. More
by pbowsie
December 23, 2020
I recently purchased a Tacoma SR5 from Falmouth Toyota!I I recently purchased a Tacoma SR5 from Falmouth Toyota! I was amazed at the wonderful service provided by Sales Consultant Maria O'Neil, Accessorie I recently purchased a Tacoma SR5 from Falmouth Toyota! I was amazed at the wonderful service provided by Sales Consultant Maria O'Neil, Accessories Consultant Mark O'Neil, Financial Consultant Justin White, and all of the other representatives that assisted me in my purchase. There was no sales pressure of any kind. Everyone was thoughtful, patient and considerate during the whole sales process! Keep up the great work! More
by Colin
October 16, 2020
As always a very satisfactory experience everything was ready for us when we arrived,our salesman was professional and took good care of our needs thank you Ronnie,service dept was very helpful in getting ready for us when we arrived,our salesman was professional and took good care of our needs thank you Ronnie,service dept was very helpful in getting us a sticker. More
by Robert Burnham
October 11, 2020
Ronnie S. is excellent! We have bought 3 cars from him and he's always amazing! Highly recommend this dealership. Justin W. in finance was great and a big help ,too! Have been many times at the service de and he's always amazing! Highly recommend this dealership. Justin W. in finance was great and a big help ,too! Have been many times at the service dept. and we've never had a problem. All get A++++ More
by i.bethanyann
September 21, 2020
This is my family's 14th purchase/lease through Falmouth Toyota. Wouldn't go anywhere else! Year after year, purchase after purchase, the same amazing staff is there. Says volumes about the dealership and Toyota. Wouldn't go anywhere else! Year after year, purchase after purchase, the same amazing staff is there. Says volumes about the dealership and ownership. Always a great experience with Amy, John, Justin and Matt. Jeff was new to us this year and made for an easy and pleasant exchange amidst the safety guidelines of the pandemic. Thanks to all!! More
by jc
Employees Worked With
Other Employees :
Jeff Cummings
