Family Hyundai

my only problem is that there is a long wait to get an appointment. Otherwise the the service advisor was helpful, knowledgeable, and friendly. appointment. Otherwise the the service advisor was helpful, knowledgeable, and friendly. More

Mike was courteous and professional for starters. While I thought I had to leave my vehicle and come back later, few mins later I was made aware that my car was being taken care of and would be done While I thought I had to leave my vehicle and come back later, few mins later I was made aware that my car was being taken care of and would be done within an hour More

Excellent customer service. Got me exactly what I wanted and needed, down to the color Got me exactly what I wanted and needed, down to the color More

Great staff. .. great service... easy to deal with .. very informative with any questions I asked .. great service... easy to deal with .. very informative with any questions I asked More

The length of time to make an appt is excessive. It takes several messages to get a call back. You can’t make any appointments online. The staff there is nice though, once you finally get in for It takes several messages to get a call back. You can’t make any appointments online. The staff there is nice though, once you finally get in for an appointment. More

Very good servic and very nice workers fast servic fast time to get my finished time to get my finished More

I had a problem regarding the key fob for my Santa Fe,and Jason talked to me and took care of it right away. Jason talked to me and took care of it right away. More

I came in because my check engine light was on. After taking 2 hours, they said everything was fine. Fair enough. Took my car home, didn't attempt to drive it until the next day, and the check engi After taking 2 hours, they said everything was fine. Fair enough. Took my car home, didn't attempt to drive it until the next day, and the check engine light came back on. I truly don't understand it, I do feel like the dealership wanted to avoid whatever problem existed. I will have a hard time trusting this dealership again. Never had a particularly good experience at Hyundai, even when buying my used vehicle. Couldn't tell you who I worked with or who inspected my car, but I can assure you that they had poor quality control and attention to detail. More

Terrible! ! terrible service department. My car was issued a recall. It took a month for an appointment. I made the appointment for a Saturday because we work f ! terrible service department. My car was issued a recall. It took a month for an appointment. I made the appointment for a Saturday because we work full time jobs. (dropped car off Friday night) because they said it was a hugh job and required a full day! I called and called on Saturday no one ever picked up the phone or returned my voicemail. Only to find out service closes early on Saturday. Your service department did not look at the car till Tuesday only to tell me they did not have the part. We had to find a car so my husband could get to work on Monday! They said they would call me when the recalled part came in. After a week I had to call and they said they had the part. All this time Colin kept saying it was a hugh job when clearly on my letter from Hyndai said it should only talk a couple hours. We dropped the car off night before again and I asked if the car would be ready the following day and he said he hoped so because they were having a Christmas party that day. Very inappropriate answer to a customer. More

Service is good, but getting through to a person to make an appointment is next to impossible. an appointment is next to impossible. More