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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,340 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,340 reviews

September 02, 2023

This is the biggest and busiest service center I've been to. I made an appointment a few weeks ago and they seemed to be expecting me. I was in and out in less than an hour for a recall notice. Everyone was More

by KKRATSCHMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Eric Kratschmer
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Sep 05, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 01, 2023

Excellent work, attentive and good team work to put a smile on customers each time More

by rotimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Sep 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 01, 2023

Good communication, job well done, estimated time was accurate, I was pleased with service, worker was pleasant More

by KRISTENVROBLEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Sep 05, 2023 -

Family Hyundai responded

Thank you so much for your excellent review, Kristen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 01, 2023

When it comes to service on a warranty vehicle they are very prompt. I've never had an issue with a warranty service, and quite frankly I've never had a major issue mostly recall issues which is beyond the More

by JJLIVINGLARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Sep 05, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 31, 2023

Dealership was straight forward about pricing and warranties. Very helpful in finding the right car for me. More

by michaeljoyce2002
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Dewitt
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Aug 31, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 31, 2023

They are always pleasant. Work performed is thorough. Helpful in getting you transportation if service is lengthy. More

by PAMELA.STACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Family Hyundai responded

Thank you, Pamela! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 31, 2023

EXCELLENT CUSTOMER SERVICE! CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAI More

by Sagw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT CASEY MIKE AT VEHICLE CHECKIN AND MIKE AT FRONT DESK AND JOHN THE SERVICE TECH WHO PERFORMED REPAIRS ON VEHICLE
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Sep 01, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2023

The service rep was very friendly and courteous. He text me and my car was ready and that I could pick it up at any time. More

by MARTINKUS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Stephen
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Aug 31, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2023

This is the most rewarding car buying experience I've had in a long time, thanks to Ms Bobbitt. More

by EUGENEWILFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Family Hyundai responded

Thank you, Eugene! Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 31, 2023

Muy contenta con la atencion de mi vendedor, atento a responder todas mis dudas...fue una buena decision al comprar en Family Hyundai Yo recomiendo pregunten por Omar Martinez un exelente vendedor More

by SANCHEZ6621
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
Report | Print
Sep 01, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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