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Family Hyundai
Tinley Park, IL
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,339 reviews
August 03, 2023
purchased a 2014 Cad-srx full electronics on 04 July-23. traded our 10 Lincoln Cartier L-no electronics . had a brief orientation sans owners manual-missing salesman adam said must be used car magrs office traded our 10 Lincoln Cartier L-no electronics . had a brief orientation sans owners manual-missing salesman adam said must be used car magrs office- he was gone for the day- call back tomorrow- called back no manual- because we were unfamiliar in how to do inputs for instructions etc we needed it- tried a 2012 book- no luck. a higher learning curve for two seniors plus we need mechanical things oil changes fluid levels etc- we are now 30 days into it- we e-mailed this Adam four times only reply- we'll figure it out- nothing since- i e-mailed the gen mgr 4 times asking for his help gave him our tele-number asking for his help- wrote again saying write us a check for $65.00 so we can buy an after market manual from Cadillac no e-mail no call no response- totally unprofessional gutless by the gm . i called Hyundai north America Customer Care and the CEO AND CHIEF OPERATING OFFICER and complained - they asked me to send a complaint letter and copies of the e-mails sent with no response so they can deal with it. this is all over a lousy operating manual that two seniors need. if they do this lack of professionalism over something like this imagine what the don't do over something larger- plus they don't sell new or used cars without some instructions for the buyer- i am going on all social media and the local papers advising people not to buy or do business with tese people More
by MTRONNES
Verified Customer
August 03, 2023
From the moment you walk in until the moment you pull away, you are treated as #1! away, you are treated as #1! More
by RICKYD87
August 03, 2023
Everything was great the car is new but everything went great thank you so much great thank you so much More
by MIKEHAMMAD7
Employees Worked With
August 02, 2023
Great vehicle ! Salesman was very helpful and patient with us. A little too much pressure on the additional items though . Salesman was very helpful and patient with us. A little too much pressure on the additional items though . More
by jhayden52
Employees Worked With
August 02, 2023
Great group super helpful. I would by from them again! Thanks again Family Hyundai team! I would by from them again! Thanks again Family Hyundai team! More
by mickeyferro
August 02, 2023
They seem to have awesome warranties on their cars. They now have a lifetime warranty as long as you do all the car’s maintenance at their location. I’m hoping to have nothing but good experiences with They now have a lifetime warranty as long as you do all the car’s maintenance at their location. I’m hoping to have nothing but good experiences with my new car! Also, highly recommend working with Chris. Super friendly More
by kcard
