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Family Hyundai
Tinley Park, IL
8,732 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,732 reviews
February 15, 2023
The wait times are way too long from leaving the vehicle or picking up. There’s always a long wait time. I’ve been here more than 5 times. However, Colin is always very polite and professional when working or picking up. There’s always a long wait time. I’ve been here more than 5 times. However, Colin is always very polite and professional when working with customers and maintaining his cool. This dealership is very lucky to have him. Just needs a lot of work with their logistics. More
by GDV
Verified Customer
Helpful February 15, 2023
Ricky knew I was short on time and didn’t mess around. Everyone we dealt with through the process of buying a new SUV at Family Hyndai was very professional and friendly! Everyone we dealt with through the process of buying a new SUV at Family Hyndai was very professional and friendly! More
by SCOOTIR
Employees Worked With
February 13, 2023
My car was taken care of in a timely manner. My car was washed and looked like it never left the showroom. My car was washed and looked like it never left the showroom. More
by ANDIMASLAN
February 13, 2023
They seem to be a bit short staffed. I needed a new engine, and it took a week for them to evaluate the car. From there another week to communicate the information to Hyundai Corporate. I needed a new engine, and it took a week for them to evaluate the car. From there another week to communicate the information to Hyundai Corporate. During those two week the service rep was not timely in providing text updates. I called in and waited for over 30min, sometimes without speaking to someone because the call would hang up. Once the engine was in, the work took a little over a week to be completed. At the time of pick-up, no service person was available to walk me through all of the work and findings which was not appreciated. I called the following day and received a timely response. All in all, the service quality seems to be there but seems to be a bit over shadowed by the lack of hands on deck. More
by HS15
Employees Worked With
Matt
February 12, 2023
Skip was excellent in every way, helpful and attentive. He met our every need. No one tried to sell us anything we didn’t need. No pushy manager. I recommend. He met our every need. No one tried to sell us anything we didn’t need. No pushy manager. I recommend. More
by PALIGA.A59
February 12, 2023
It took four visits to correct the issue I had with th forward looking radar forward looking radar More
by MSEDLAC
Employees Worked With
February 12, 2023
Great service! Colin, gives first class service. I was in and out within the an hour. Colin, gives first class service. I was in and out within the an hour. More
by WORTHYK50
Employees Worked With
