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Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

June 19, 2023

I'm glad they finally realized there's a problem with my oil consumption keep overnight. More

by CUBBIELBUG16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal,Bryan
Jun 20, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2023

Colin is the man! Great service and done efficiently. Book in advance as it gets busy More

by RICOBENE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and the team met your expectations. Thank you for choosing Family Hyundai!

June 18, 2023

Maurice went above the requirements to serve a person. He made it much easier to purchase a vehicle More

by STRITA1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Maurice had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

June 18, 2023

I had some issue with the car, been hearing some noise, I try to set an appointment online but here wasn’t any availability, So I called in and spoke with Mike and he was able to assist me, by offering for m More

by KASH M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 17, 2023

Everyone at the dealership was friendly and respectful. Our sales rep Jaime Mendoza was extremely friendly, and pleasant to work with. He answered all of our questions, was kind to us and was one of the be More

by JaredR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Mendoza (6/5 stars)
Jun 18, 2023 -

Family Hyundai responded

Thanks, Jared, for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 17, 2023

Our salesman Jose was amazing! From the minute he greeted us until the time we drove off in our new Tucson, he was the best! Everyone we met and worked with to complete the sale we More

by MURPHY5057
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
Jun 18, 2023 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 17, 2023

Excellent, the only negative was it was not clean when we arrived at appointment time, salesman had coffee cup in console, boxes in trunk. George was most helpful to get cleanup expedited. More

by DBRAUN95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Family Hyundai responded

It's fantastic to hear that George provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

June 16, 2023

Super friendly and goes above and beyond for customer satisfaction! Will definitely recommend to all More

by zliss16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience!

June 16, 2023

Friendly staff that answered all my questions Any and all questions I had about my vehicle/service were answered, and I left satisfied with the work done More

by Magmeister9
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 16, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 16, 2023

Great service. Timely delivery. Kept me up to date on the progress of my service. More

by KIRE5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jun 18, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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