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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,260 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,260 reviews

May 12, 2023

Excellent, thorough service, Family Hyundai has sold me four cars and leased one and has performed maintenance on all vehicles to my satisfaction. More

by cunandgcp
Recommend Dealer
Yes
Employees Worked With
5
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May 13, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 12, 2023

I had a great experience at Family Hyundai! Everyone was so kind and helpful, patiently answering every question I had about buying a new car. They made the process so smooth. More

by ANNEMARIA0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Watson, Chris Powers
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May 13, 2023 -

Family Hyundai responded

Anne Maria, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Family Hyundai!

May 11, 2023

All the workers that helped me out were very helpful. Good work. And the shuttle service is amazing. The driver is very polite. And very clean place. More

by vangie_j2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer, Sonata Bartkus
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May 13, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2023

This was by far the best experience I've ever had with a dealership my salesman was very professional and very informative More

by ROBIN.LABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
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May 13, 2023 -

Family Hyundai responded

Thank you so much for your kind words, Robin, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

May 10, 2023

I was very pleased with there efficient service. It was a positive experience with a professional touch. More

by GOTOPSHELF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 10, 2023

Mark was extremely helpful and knowledgeable. He made the car buying experience pleasant. I would buy again from him and Family. More

by twoshaybo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear they delivered such a great experience!

May 10, 2023

Although appointments were far stretched out over more than a month I was able to get in and get my oil change by arriving by 7:20 and being one of the first dozen people or so that were also in line to b More

by ROYALTYFORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan or maybe he was Bryan
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May 10, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 10, 2023

Everybody was very helpful and made the car buying process very easy and smooth. Definitely worth it. More

by PAIGEPOTEMPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Family Hyundai responded

Thank you, Paige! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 10, 2023

Did not vacuum, did not wash the car from the outside. Was told that oil changes are not free every time I come in. Was promised otherwise when I bought the car. More

by ELIANRAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 14, 2023 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 10, 2023

Everyone seemed helpful and friendly. Got the job done quickly. Appreciated call when car was ready. More

by buddy_rocko
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A man named Mike helped me when I came in and took my car keys and walked me to my daughters car. He was very friendly. I do no t know his last name.
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May 10, 2023 -

buddy_rocko responded

Everyone seemed helpful and friendly. Got the job done quickly. Appreciated call when car was ready.

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