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Family Hyundai

Tinley Park, IL

4.4
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,329 reviews

April 18, 2023

Customer service is always very helpful. Scheduling appointments, and getting the job done. Friendly and courteous. More

by OLARRYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 18, 2023

Great experience. All questions answered. Would recommend this dealership to anyone looking to buy a new Hyundai. More

by MICHAEL.RIZZO
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 17, 2023

Prompt and courteous service, like usual! The service rep greeted me quickly and service was completed timely and he explained everything to me. More

by RSS248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 17, 2023

Need more people to answer phones and possibly more mechanics so when we call we can get an appointment in a couple days and not weeks. More

by KARENJARZYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Karen, feel free to contact us at your convenience.

April 17, 2023

Crystal and staff were very attentive and helpful. They accommodated my schedule and did a nice job with my vehicle. More

by ANDRES
Recommend Dealer
Yes
Employees Worked With
Crystal
Apr 18, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2023

It was very easy to schedule my service and all the personnel were very efficient and courteous. The service was performed quickly and the results were very satisfactory. I would not hesitate to reco More

by chuckedg3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer, Cory Keller
Apr 18, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 16, 2023

Service was outstanding but it took a long time to get through the sales process, very little haggling on our trade-in, upfront on options and not pushy. More

by FTJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
Apr 17, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 16, 2023

Great experience. Employees were very knowledgeable and friendly. I must’ve asked a million questions, every single question was answered. I rest assured. More

by MICHAEL.RIZZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Family Hyundai responded

Thank you, Michael. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2023

Larry Edwards went the extra mile to get me into a lease vehicle I can afford. I appreciate his sincere effort to help me. Everyone at the dealership is friendly and courteous. My Tucson is comfortable to d More

by lss1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Larry and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

April 16, 2023

Amazing experience. Larry was very helpful in answering my questions. He found the vehicle that I was looking for. More

by romelcoleman
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 17, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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