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Family Hyundai

Tinley Park, IL

4.4
9,315 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,315 reviews

October 25, 2022

My salesrep, Skip, was a sweetheart do putting up with me. He should get a raise. More

by AUGUSTYN6101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maverick is great at his job., Joe Panici
Oct 25, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Skip was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2022

Crystal was absolutely amazing I will only work with her when i come into service. More

by CD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRYSTAL DURAN
Oct 26, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Crystal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2022

Excellent customer service the majority of the time and the warm welcoming atmosphere. Great work. More

by Lovell Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Oct 25, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 24, 2022

The service department was great to work with. They had to order a part for me, and once it arrived I dropped my car and they had the repair done that morning. Would recommend. More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Oct 25, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 24, 2022

Very good Customer Service in Person, HAPPY with the Service Provided for My Car.Phone Calls were not answered, voice mail full besides that everything was good More

by arlett.cowley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2022

I’m always kept up to date on the status of the work on my car including how much time remains until the work is finished. More

by LARRY.WRIGHT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Larry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

My experience at Family Hyundai was the shortest time to get in a new car. Everyone was nice and quick. This my fourth time buying a car from Family Hyundai and by far the best Thank you More

by STEVENKLINCKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience, Steven! We sincerely value your business and look forward to your next visit.

October 24, 2022

I really appreciate Rickey Gushi. Very pleasant person, he always shows concern for his customers. And a thank you to Tom Salin for servicing my car. More

by MICKEYMAC48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 25, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2022

I have now purchased 7 cars from family and has always had a great experience. More

by cstevens1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Oct 23, 2022 -

Family Hyundai responded

We truly appreciate your business over the years. Thank you for taking the time to leave us this great review. Congratulations on your new purchase!

October 23, 2022

They were amazing. They are the peoples to look for help because they are actually listen and help you out with anything. More

by MORADONADINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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