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Family Hyundai

Tinley Park, IL

4.4
9,291 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,291 reviews

October 08, 2022

Great service friendly and Brynn was wonderful very satisfied with my experience thank you very much More

by NINACLEMENTS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Sonata Bartkus
Oct 10, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 08, 2022

Service has become too expensive for my means. Last visit I paid $387 in labor for just routine checks, OUCH! I wanted to keep giving my car Dealership TLC but will need to resort to hopefully fin More

by larouge19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 07, 2022

The wait was longer than 3 hours for a tire change and I did not get a ride home ridiculous I don’t like after sales service More

by SYED.Y.JAMIL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 07, 2022

What a place for auto service customer service is at its best management ,sales service writers you named it !! More

by m.branch2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2022

Great place for service if you feel like waiting 2 months for an appointment. I was told they would provide software update during oil change but that didn’t happen. More

by DPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us directly at your convenience. We appreciate your business here at Family Hyundai.

October 07, 2022

Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. More

by wallywaldorf22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahia Miller, Tom Salin
Oct 08, 2022 -

Family Hyundai responded

Thanks, Wally, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 07, 2022

Service attention is not nearly as good as sales attention. Would appreciate same level at service. More

by KLATTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 07, 2022

Salesman Larry Edwards was very helpful and professional. All staff helpful from beginning of car purchase to the end of purchase. I would highly recommend Family Hyundai to my family and neighbors. More

by Kmillette47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 07, 2022

Good but long wait times even with appointments which is odd and hard with my family situation More

by mjffrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 08, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 07, 2022

The service agent was beyond friendly and knowledgeable. The service was quick! You have me for life as long as I like the vehicle styles More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 08, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Elizabeth, and look forward to your next visit.

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