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Family Hyundai
Tinley Park, IL
9,315 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,315 reviews
September 21, 2022
While I don't like the fact that you must have an appointment for service the service rendered was excellent. appointment for service the service rendered was excellent. More
by RICEPOPE
Verified Customer
September 21, 2022
I want to acknowledge Colin in the service department. He was knowledgeable, polite, helpful and respectful. He could have ignored me at 5 minutes to closing on a Friday night, but instead he insisted on He was knowledgeable, polite, helpful and respectful. He could have ignored me at 5 minutes to closing on a Friday night, but instead he insisted on taking my car in, writing it up for the next day and assuring me it was no problem. It’s people like Colin and Kristi Feinberg who are keeping my family Hyundai all the way! More
by fyerfytnteach
September 21, 2022
Great place. Always at the top of their game. Never been disappointed by their service department. Always attentive to my needs. Cars always cleaner when I pick Always at the top of their game. Never been disappointed by their service department. Always attentive to my needs. Cars always cleaner when I pick it up than when I dropped it off. More
by Beeg5902
September 21, 2022
The staff is extremely friendly and helpful. The facility is always clean and well kept. The facility is always clean and well kept. More
by dlas527
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 20, 2022
Knowledgeable and courteous, friendly, explained everything about the car made sure I knew everything I needed to know everything about the car made sure I knew everything I needed to know More
by garryeasley
Employees Worked With
September 20, 2022
Service department was excellent they keep me informed throughout the service appointment. Mike was excellent to work with on my visit. throughout the service appointment. Mike was excellent to work with on my visit. More
by Bob Z
Employees Worked With
September 19, 2022
The service is ok but to long of a wait for want be do for you for you More
by bettyaustin87
Employees Worked With
September 19, 2022
There were 3 to 4 items on our new vehicles that were supposed to be fixed at this appointment and none of the parts or people were in. So now we have to come back supposed to be fixed at this appointment and none of the parts or people were in. So now we have to come back More
by amandalbutz
Employees Worked With
Don't remember the person's name
September 19, 2022
Excellent customer service. Brian was the Service Manager I worked with. He kept me abreast of the progress of completing the woon my vehicle. Brian was the Service Manager I worked with. He kept me abreast of the progress of completing the woon my vehicle. More
by BEATRICESILER
Employees Worked With
Brian
