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Family Hyundai

Tinley Park, IL

4.4
9,313 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,313 reviews

September 19, 2022

The service is excellent every time I bring my car in for Maintenance. The price is always revealed to you in the beginning of your service needs. More

by SLEWIS5938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2022

Maurice met us upon our arrival and was very thorough and professional throughout our time with him. A very good day for all of us. More

by PLSDLS25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice B 5 ??
Sep 19, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 18, 2022

Took car in for oil change and any manufacturer scheduled maintenance. Did not have an appointment so I left car there. Wasn’t expecting it to be done until late afternoon. Pleasantly the service writer, Bri More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Sep 19, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2022

Last service visit to dealer was for an oil change and any manufacturer required maintenance. Everyone was friendly and helpful as usual. More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Sep 19, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

September 18, 2022

Ignorant staff,wait times. Nothing gets resolved. They don't give you a rental car, after spending $52,000 on a car. My 2021 palisade is rusting, pulling to the side and I hav More

by Snobunny71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristi Feinberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2022

Larry Edwards is a great sales person. He is personable and knowledgeable. Would recommend him to all my friends. Expecting excellent service when needed from your service department. More

by MIKE C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mike, and it was a pleasure having you at the dealership. We appreciate your review!

September 18, 2022

First time buying a Hyundai, our salesman was helpful and the manager, Jason. was very nice Some others questionable. More

by E. Disabato
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 18, 2022

Great friendly service. Everyone was very informative and this was one of best car buying experience ever. More

by jennieg04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Haley Nebelski
Sep 19, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jennie, please do not hesitate to let us know. We are always happy to help!

September 18, 2022

The process was very easy and everyone was helpful. I was happy they had the car I was looking for in such a tough market. More

by BPENDER3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2022

I feel I was treated fairly. My concerns were acknowledged and scheduled maintenance and recalls were explained. More

by GLENCAM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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