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Family Hyundai

Tinley Park, IL

4.4
9,308 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,308 reviews

September 17, 2022

Dealership has very courteous employees. Handling of mechanical problems was explained and covered under the wonderful warranty. Other dealerships are closer but we always will choose Family More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

I have been coming here for many years and had nothing but a great experience. More

by DOREEN86566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Sep 18, 2022 -

Family Hyundai responded

Doreen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

I really love going to this dealership because it's convenient for me having early appointments and they are always on time. More

by JGBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 18, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 16, 2022

This is my fifth Santa fe I have purchased from them. They are easy to work with. More

by pamboesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Sep 18, 2022 -

Family Hyundai responded

Pam, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your 5th Santa Fe! Thank you for choosing Family Hyundai!

September 16, 2022

The service department was able to get my vehicle taken care of in a timely matter. My service advisor Bryan was very helpful and did a great job! More

by alex.jtsldetail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, service advisor, 5 stars, Tom Salin, Eric Kratschmer
Sep 18, 2022 -

Family Hyundai responded

Alex, Thank you for your very kind service review. Bryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 16, 2022

Explained what was done. No loaners so had to wait. However, wait time was not bad.Had another appointment that same A.M. which I made with time to spare. More

by leegawrych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Jahia ( very nice and courteous )
Sep 16, 2022 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 16, 2022

Car drives better then new thanks Colin One on wine one one one one one More

by davidmasada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Hyundai responded

David, Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2022

Great experience however my additives were not topped off as promised and paid for! Still a good place More

by kbzphib4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2022

Colin made my visit to family Hyundai in tinley park a great experience. He is very professional and knowledgeable. More

by Markschmidt0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Hyundai responded

Mark, thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 15, 2022

Carlos and Jason and the team where awesome and made the experience Good. Carlos went out of his way to make sure I was satisfied with everything More

by RKBASSFISHIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Hyundai responded

Thank you for your review and kind words for Carlos and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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