Family Hyundai

Service department is a joke. If you can even get through on the phone, they will hang up without even talking. Took my car in for service in May. Car was dying. They said it was If you can even get through on the phone, they will hang up without even talking. Took my car in for service in May. Car was dying. They said it was my battery so I bought a new one. In August, I went in for an oil change and because my car wasn't starting. They said nothing was wrong with battery and forgot to do the oil change. More

There was no communication about the status of my vehicle and its repair. They are impossible to reach on the phone because no one ever answers. and its repair. They are impossible to reach on the phone because no one ever answers. More

Have patience. Call at least two months prior to needing service. Short staffed. They do a good job but the wait to get your car in for service is ridiculous. Call at least two months prior to needing service. Short staffed. They do a good job but the wait to get your car in for service is ridiculous. The wait once you are there is also ridiculous make sure your phone is charged. More

Courteous and efficient. My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! More

The service I received here was awful. Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and d Whoever is in charge of the service department should be fired. I dropped my car off expecting it to be completed in one day (as they promised) and didn’t get it for another 3 days. I never once received a call with an update. When I call I kept getting out on hold so I would have to drive there just for them to tell me they are busy and they’ll get to it. When I asked to speak to a manager, the manager told the associate tell him it’s not ready what else does he want from me. DO NOT GO HERE FOR ANY REASON. More

My service rep Jahia was very friendly and told me every detail about my car she was very friendly. detail about my car she was very friendly. More

The salesman Adam was excellent. The finance manager was really easy to deal with.Good place to purchase a car The finance manager was really easy to deal with.Good place to purchase a car More

I purchased a nice SUV, but it is missing the passenger floor mat and now it says it needs serviced -192 miles? floor mat and now it says it needs serviced -192 miles? More

I love my Hyundai/Genesis family, the staff have a way of making customers feel like this is where you belong. Great people, great smiles. Great service. I tell everyone about that particular locations becau making customers feel like this is where you belong. Great people, great smiles. Great service. I tell everyone about that particular locations because of the people there. More

The service rep took me through unnecessary hassles to get through what should have been a simple and straightforward process. More importantly there are still some unresolvedbad issues, as it pertains to get through what should have been a simple and straightforward process. More importantly there are still some unresolvedbad issues, as it pertains to the unfortunate damage done to my catalytic converter. This was caused by so much oil going into it from the faulty engine. I am just finding this out as a result of having a diagnostic done on the converter. I will be requesting that this damage be addresses by Hyundai because their faculty engine is the sole cause of the issue. More