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Family Hyundai

Tinley Park, IL

4.4
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,324 reviews

September 01, 2022

They always treat you with respect I love taking my car in for service Thank you More

by rosemary_aussieA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Family Hyundai responded

Rosemary, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2022

Great customer service and very helpful! Car was nice and clean. Thank you all very much! More

by jeffstudzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, col
Sep 02, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback!

September 01, 2022

I am please with the service that I received from everyone. Thank you very much! More

by Viedrain
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 01, 2022

Fast and easy experience. Felt welcomed right away, Brian the service technician is a God send More

by noe.barcenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Sep 02, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2022

I got new brakes and from start to finish everything went just great! My car was ready on time and is operating very well. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 02, 2022 -

Family Hyundai responded

Thank you, Joe. We appreciate your business and our team looks forward to serving you again soon!

August 31, 2022

Very impressive customer rep service stupid expensive and the six week wait to get in is ridiculous More

by LastHyundai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service rep impressive.
Sep 01, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 31, 2022

Wait list for appointment is horrendous. Over a month wait for a scheduled oil change, and almost 3 hour wait when getting it done. Staff is friendly and sales were good but getting vehicl More

by brettsparks93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Panici
Sep 04, 2022 -

Family Hyundai responded

Brett, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 31, 2022

Larry was very helpful and got the information we were looking for during our car search More

by gricejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Family Hyundai responded

Thank you! Larry and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 31, 2022

The salesman Adam was a pleasure to work with. Joe the finance guy was very nice.Family Hyundai is the place I would recommend. More

by MARKM_478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Family Hyundai responded

Mark, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Adam and our team here at Family Hyundai are glad to have you as a customer.

August 31, 2022

The service I received was GREAT… Everything that was supposed to be repaired was done so in a timely manner and the Service Representative was AWESOME! More

by Cordialexp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Sep 01, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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