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Family Hyundai

Tinley Park, IL

4.4
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,329 reviews

August 30, 2022

Awesome Service and Quality Repair Work ! ! I love Family Hyundai !! I would recommend them any time. More

by kimbrasmith1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 30, 2022 -

kimbrasmith1216 responded

Thankyou all for taking the time to offer me great service . You all truly live up to your name Family Hyundai! Thankyou all so much

August 29, 2022

Quick work. Professional and pleasant, courteous people. Told us what to expect and delivered on all promised. More

by Ravy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the person but he was excellent
Aug 30, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2022

Good service but now is so busy had to wait too long for an oil change More

by Rccsrlson02
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 30, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We truly appreciate your patience and look forward to having you as one of our valued customers for many more years to come!

August 29, 2022

Family has always given me the best customer service and reasonable quotes for things that are found that may not be totally in order. I usually get in and out when I have a basic service need. They keep yo More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 30, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2022

It is always filled with courteous people,the waiting time was short it is always clean love the employees.they are all so friendly,feels like I am seeing a friend instead of just going t a business More

by Janice,A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin is the best,he always greats me, with a smile and always am glad when he waits on me.he is tops in my book
Aug 30, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2022

IDeopped my car off for repairs and was satisfied with the service tech and my experience at Hyundai. More

by Jake74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 28, 2022

They were prompt with the repair of my vehicle. Great communication, no issues, would come again. More

by kelacorinc
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 30, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 28, 2022

Jahia was very helpful in informing me what my car needed what service my car had previously. She also kept me updated during my visit. More

by akelly200120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Aug 30, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2022

The service that I needed to be done to my car wasn’t taken care of still hear the noise in my vehicle. My car was left overnight, and they stated everything was okay. I told the service tech to make sur More

by GORDON.TERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
Sep 02, 2022 -

Family Hyundai responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 28, 2022

Kristi was great! She walked me through everything, answered all my questions, and was so patient! More

by dbrgr327
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Aug 30, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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