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Family Hyundai

Tinley Park, IL

4.4
9,671 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,671 reviews

February 02, 2026

Always friendly and efficient Always friendly and efficient. I was able to get serviced in a timely matter with a quick turnaround. More

by COLLEEN1222
Recommend Dealer
Yes
Feb 03, 2026 -

Family Hyundai responded

Delighted our team could provide friendly, efficient care for your Hyundai. We’re pleased the service was handled promptly so you could get back on the road. Thank you for sharing!

February 01, 2026

Well, they can't wait to get b your money oncar. ..then your screwed! Yes More

by RONKAYFAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 31, 2026

Everyone is always so nice and friendly. The wait time is very minimal and the service is well explained. I love that my SUV gets washed too. More

by Al & Mary Z.
Recommend Dealer
Yes
Jan 31, 2026 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2026

Everyone is always so nice and friendly. The wait time is very minimal and the service is well explained. I love that my SUV gets washed too. More

by Al & Mary Z.
Recommend Dealer
Yes
Jan 31, 2026 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 31, 2026

I bought my 3rd car at this dealership and all people that I met in the process were knowledgeable and professional More

by OPISKOUN
Recommend Dealer
Yes
Jan 31, 2026 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2026

I love family Hyundai . They make sure they get you in and out . They also have snacks & hot coffee while you wait . They friendly in nice great work Family Hyundai More

by LATONYADAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2026

My window they said they oiled it but it's still not working correct This is the second window with this problem with only 50000 miles More

by Tribune4744
Recommend Dealer
Yes
Feb 01, 2026 -

Family Hyundai responded

Tribune, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 30, 2026

Colin always takes care of my car. He is very kind, I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department. More

by Nikki
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Jan 30, 2026 -

Nikki responded

Colin always takes care of my car. He is very kind. I can always depend on him to do whatever has to be done for my car. He is the best service advisor in the service department.

Jan 30, 2026 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 30, 2026

All was great. Everything was explained on repairs. Rep was friendly and explained the charges. More

by Flicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
Jan 30, 2026 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 29, 2026

Experience was great from start to finish! Great staff and service during my time there purchasing my car. More

by NIKKI93081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah in sales
Jan 29, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!