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Family Hyundai
Tinley Park, IL
9,389 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,389 reviews
July 31, 2025
I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to finish. Color me impressed! More
by MATTHEW NELSON
Verified Customer
July 31, 2025
Extremely disfunction. Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to speak with me More
by granholm_1995
July 31, 2025
Had appointment and still had to wait 3 hours for oil change. Poor time management change. Poor time management More
by LSERAFIN
Employees Worked With
July 30, 2025
July 30, 2025
Svc on whole was ok,but sometimes appt took to far out in the future the future More
by willash
Employees Worked With
July 30, 2025
An ideal experience. I visited three other dealerships in the area that day and this seemed to be the only interested in what I was looking to get rather than forcing me I visited three other dealerships in the area that day and this seemed to be the only interested in what I was looking to get rather than forcing me into something the dealer wanted to put me in. They gave me deals I didn't know were available, and went back to drawing board when I decided to go a different route. I left w/ a new car at a good price. I'd definitely do business w/ them again. More
by ncc1701
Employees Worked With
Mike Giglione
July 29, 2025
Family Hyundai is a dealership that is engaged and fully committed in serving its customers I've had a Palisade almost 3 years and I am still delighted with my purchase. committed in serving its customers I've had a Palisade almost 3 years and I am still delighted with my purchase. More
by Jnbndmte
Employees Worked With
JoAna Gonzalez
July 27, 2025
Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! The service center has been freindly and we'll organized. Thank you!! More
by wayttskeeter
Employees Worked With
Other Employees :
Mayweather
July 25, 2025
So another 5 star stellar and amazing service experience here at La Familia Hyundai. Kenny and Matt. Taking great care of my Tucson and my self . Taking care to explain what they needed to do and what it t here at La Familia Hyundai. Kenny and Matt. Taking great care of my Tucson and my self . Taking care to explain what they needed to do and what it takes to do the job at hand. I have owned many vehicles throughout my life and I have delt with the various service departments with those brands. These two gentlemen are the best I have had the pleasure to deal with . More
by PSMITH71866
Employees Worked With
Other Employees :
Kenny and Matt five stars each.
