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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,324 reviews

June 02, 2022

It’s been very difficult to get service when it’s needed! Wait too long More

by BBALLMOM4LIFE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Jun 02, 2022 -

Family Hyundai responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for any delays you have experienced. Please don't hesitate to reach out to us directly if you would like to discuss this issue in more detail. Thank you for choosing Family Hyundai, we hope to see you again!

June 02, 2022

I had a great experience bring my 2021 Kona in for its first service at family Hyundai. More

by MARK.KENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think her name was aja
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Jun 02, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Mark, and for taking the time to leave us this wonderful feedback!

June 02, 2022

Service was great but very expensive. A battery for a 2017 was about 200 bucks and the oil change was a it 50 bucks. I thought the battery should have been covered by the warranty. More

by donaldpugh64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Family Hyundai responded

Thank you so much for your feedback, Donald. We appreciate your business and hope to see you again here at Family Hyundai. Please don't hesitate to reach out if you would like to discuss your concerns in more detail, we're always happy to help!

June 02, 2022

Was very pleasant employees and fast service checking in and out of the service department More

by DLLP0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Jun 02, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2022

Service department was full could not make an appointment but I was willing to drop off car overnight. My brakes were bad. The got to job done same day. More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Jun 02, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 01, 2022

Tom got me in and out of there really fast. I would definitely recommend going to Family Hyundai, and I got my third oil change for free More

by MPC89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Jun 02, 2022 -

Family Hyundai responded

We appreciate your business, Tom and our team look forward to serving you again soon!

June 01, 2022

IT WOULD BE NICE IF SOMEONE COYLD COME AND LET ME KNOW AFTER 3 HOURS WHAT WAS HAPPENING.5 HOURS WAITED FROM 8A.M. APPOINTMENT. More

by BAILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
CRYSTAL
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Jun 02, 2022 -

Family Hyundai responded

Bailey, Thank you for taking the time to share your thoughts on working with Crystal and our team. We're glad to hear we delivered such a great experience!

June 01, 2022

Made an appointment and was received by Tom, a representative who was respectful and knowledgeable. Work was performed as expected. More

by RAKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 02, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback!

June 01, 2022

Very clean good service helpful advisor and I feel welcome everytime I go there and nice More

by JUNIOR5ONIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 02, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2022

Clean and friendly. Salesman was very helpful and knowledgeable of product. Attentive to the needs of customers. More

by ALJONES23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Report | Print
Jun 02, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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