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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,324 reviews

May 22, 2022

The service was on point. Never had a bad experience with Family Hyundai even when they had to keep my car for two months because of a problem with my engine. More

by Sony626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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May 23, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2022

They made it so easy and didn't play any games. I really appreciated that. Most of all, Chris worked to help us meet our financial goals and made us feel like we were important More

by WHITEFELICIA39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mearns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
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May 23, 2022 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

May 22, 2022

As usual service was wonderful service people concertious Work on car was performed excellent as usual More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 22, 2022

Ridiculous requirement to show a current vehhicle registration to have warranty service done even though I had the title showing that I was the original owner of the vehicle. The service to be perfor More

by KT3
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 21, 2022

I absolutely love this place. My car is always fixed with precision and the customer service is outstanding. More

by WILLIAMS DANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aja
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May 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Danielle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2022

Took my vehicle in told me it was going to be a little wait which wasn’t very long and my vehicle was ready! Thank You More

by SHEILAINMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 21, 2022

Graham and Ricky are awesome. I would recommend checking this business out immediately. They will take good care of you. More

by Rupert22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Ricky and Graham! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 20, 2022

Friendly and kind. Sales people very nice, especially Larry Edwards. Attentive, considerate and professional. Helpful More

by ALJONES23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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May 20, 2022 -

Family Hyundai responded

We are very happy to hear that Larry and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2022

The service department is exceptional. Tom is great and explained everything that is going on with my car. Keep up the great work! More

by SURYAKANT9334
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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May 23, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 20, 2022

Went in for a tire warranty, was brushed of as “not covered”, connected with a sales manager and was promised action. I have left multiple messages for the manager and have been unable to reach them n More

by kevin.johnsonn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anonymous
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May 26, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

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