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Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

May 05, 2022

Mike Major is Awesome! He squeezed in my Tucson for an oil change, tire rotation and safety recall. Now I can drive to Tampa Florida in total confidence. Thank You!! More

by Margaret.walsh1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Margaret.walsh1961 responded

Thank you

May 05, 2022

Service and support are always 5 stars. I have changed to use Family Hyundai for all my service needs. More

by TWAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2022

They where very helpful and I did wait to longs d I’m going to keep bringing my car back ther More

by SCOTTARDENOIT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Family Hyundai responded

Thank you for your business and this review, Scott. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2022

Very helpful and always courteous. TKes time to explain things and keeps you posted of what is going on More

by SRPARADOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 05, 2022

When I read got there for my 4 appointment it was actually 3 p.m. I thought that I would have to wait for an hour and they said don't worry about it will take your vehicle sir will take care of you r More

by ANGELO3PETe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 07, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2022

Our family experience was seem less. There was no price inflation on the car and we would like to commend PJ our salesperson who went above and beyond while we were there. He spent a lo More

by Jim Iwinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Haley Nebelski
May 04, 2022 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 04, 2022

Mark was excellent. He really stood out among other dealerships with the level of knowledge about the vehicles. It was very impressive. More

by KTABB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 04, 2022

Close to home and service done in reasonable time frame. Service Department staff is friendly and knowledgeable. More

by Mizeradarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 04, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2022

Very friendly and helpful for my issue today and got the necessary documents I needed. More

by DPARKS2155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 04, 2022

Very busy in the service department but was able to drop off without an appointment and got taken care of same day More

by bpradelsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a review. We're glad to hear we were able to help. We look forward to having you as one of our valued customers for years to come.

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