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Family Hyundai

Tinley Park, IL

4.4
9,335 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,336 reviews

April 16, 2022

U have done great job on keeping my car operating. My car has 217 thousand miles More

by Williamhoessler
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Apr 16, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we are always able to help, William, and we hope to see you again!

April 16, 2022

The service department at this dealership was great, fast appointment and fast service, I will definitely return the next time I need servicing More

by MBUDA48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 18, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

April 16, 2022

Normally, I would give 5 stars but my last visit for an oil change I arrived a half hour before the shop opened (around 6:30a.m.). I was the 4th car in line. Always in and out within an hour or so. Now… More

by VALSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 18, 2022 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 16, 2022

Greetings from the customer service team was great very informative and professional. Like the service More

by Vjacks8348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 16, 2022

Colin took care of me. Car was done much quicker than expected. Sad though that blue link is going away. More

by jimmyp17530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2022

Great service with a family style support! It feels like I’m apart of this community of people who has me and my car as top priority! Thanks! ☺️ More

by kbzphib4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2022

Check in for service with Brian. He was excellent. Explained what service was being done. Told me how long it wood take. Right on time. More

by NCODIAMAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Apr 16, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 15, 2022

Very pleasant experience for buying a new Tucson. Salesman was very attentive to our needs. More

by pksteketee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Apr 16, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2022

Efficient and car done at the time projected for completion. Personnel were professional and friendly. More

by OrlandConsumer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonata Bartkus
Apr 16, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 15, 2022

We gave bought several cars here and they are really a great car dealership to do business with More

by MAMaquigs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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