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Family Hyundai

Tinley Park, IL

4.4
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,338 reviews

April 14, 2022

Its was fast,friendly and nice. questions got explained to me nicly.everything was cleaned and done professional More

by Nikita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Family Hyundai responded

Nikita, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2022

I recently went in for a oil change. Friendly staff and fast service. I was very pleased that my car had been washed and vacuumed out without asking. Thank you Family Hyundai for T More

by WEBBERPATRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 14, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 13, 2022

Very courteous. Everyone I had to deal with were great.waiting room was clean and very comfortable. More

by Sween702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier Great, Tom Salin, Eric Kratschmer
Apr 14, 2022 -

Family Hyundai responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

April 13, 2022

My appointment was at 7A and I was seen on time. Didn’t have to wait very long. Service was excellent. More

by JOHNNIE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but he was nice.
Apr 14, 2022 -

Family Hyundai responded

Thank you for your very kind review, Johnny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 13, 2022

Great service oil change alignment tire replaced under tire and wheel program and Colin service rep awesome job! More

by m.branch2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 13, 2022

Service was done completely and on time. Even though the cashier wouldn’t honor my coupon, Colin secured an account credit for me. Great job! I recommend Family Hyundai. More

by JA
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Colin and our team, and we look forward to working with you again!

April 12, 2022

Only received 1 key when i bought vehicle on jan. 1, 2022. Sales dept declined giving me a 2nd key. It would cost up to $600 i was told. Very disappointed. More

by Abbeyoaks1
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 13, 2022 -

Family Hyundai responded

Abbey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2022

When I arrived for my appointment, I was immediately met by a service writer (Rich I think) who signed me in. We then went to his desk for a five minute conversation about the reason for my visit. I left More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 13, 2022 -

Family Hyundai responded

Lester, Thank you for the kind words for our service department! Rich and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 12, 2022

They were great and enjoyable to work with one of the best salesman u can ask for he let u doing the looking and let ask the questions u want to know ( Larry) great job More

by Darren Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Family Hyundai responded

Darren, Thanks for sharing your thoughts about your experience working with Larry here at Family Hyundai. We appreciate your business and hope to see you again soon!

Apr 13, 2022 -

Darren Taylor responded

Bring a couple of friends by next week

April 12, 2022

Good experience. Friendly and informative. Only downside-time it took to complete transaction. would and have recommended to friends. More

by LAAB60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mayweather was able to help, and we hope to see you again!

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