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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,340 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,340 reviews

March 27, 2022

Excellence customer service! Very informative and timely when responding back to the customer about their car. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
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Mar 28, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Liz, and look forward to your next visit.

March 27, 2022

Very friendly and helpful people. We are not from the Chicago area. We live 350 miles away but would still consider this dealership for our next purchase Adam was awesome and help us More

by blondie2874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Mar 28, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Adam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 27, 2022

Have had a good experience each time I have come in for service, Will come again. More

by oshunms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 28, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Brian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 27, 2022

Absolutely love the service department. They are always quick and efficient to get me in and out in no time. Colin and Crystal are a pleasure to work with. More

by COLLEEN1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Mar 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Colleen, and for taking the time to leave us this wonderful feedback!

March 27, 2022

My car was finished in a timely fashion, by making an appointment the car was serviced when promised. Also, friendly service when checked in. More

by Dih
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 27, 2022

I’ve been going here since 2008 and never been disappointed. Collin & Tom in the service department did a great job helping me with what I needed done in a timely manner. Thanks! A happy More

by RUNIGWSCISSORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 28, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 27, 2022

Excellent service . Staff comes around uh nd and will talk to you as well . Service time could be a little faster but still great service More

by SILLYME0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Mar 28, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 27, 2022

the issues I had with my car was not addressed Because I use the blue link More

by sarita.burden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Apr 13, 2022 -

Family Hyundai responded

Thank you for bringing this to our attention, Sarita, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 25, 2022

Service department was busy but very organized and efficient. I was promptly greeted, and my car was in line for service. My car was done earlier than expected and it looked great after a car wash! More

by LOU
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Mar 26, 2022 -

Family Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 25, 2022

Service department is great. They let you know everything that they are going to fo to your vehicle and then fo it promptly More

by mikedes1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Mar 26, 2022 -

Family Hyundai responded

Thank you, Mike. We appreciate your business and our team looks forward to serving you again soon!

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