Back

Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,271 reviews

February 20, 2022

Colin was extremely helpful and professional and the wait time was not long at all. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lisa, for choosing Family Hyundai!

February 19, 2022

Service staff were courteous and pleasant. Service performed on my car was completed very promptly More

by lizzie0313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Feb 20, 2022 -

Family Hyundai responded

We appreciate your business, Lizzie, and our team looks forward to serving you again soon!

February 19, 2022

Colin is awesome and super friendly. Look forward to working with the team again. Thank you! More

by katyfabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Family Hyundai responded

Thank you, Katy, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

February 19, 2022

It's always very busy and seems over booked to me. But the people are nice. More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Family Hyundai responded

Thank you for your feedback. We are glad that you found our staff to be courteous, and we hope to see you again here at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 19, 2022

Have purchased 3 cars here. Great service all the way around. Lifetime warranty can't be beat. Almost time to trade in for our 4th. More

by L.RENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 20, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 19, 2022

comfortable visit but dealership overpriced services Crystal was nice and informative Thank you for your service More

by nunn2ulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayes,Hector
Feb 20, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

February 19, 2022

This Hyundai dealership is the best one, I’ve been going here for ten years and they have taken care of me time after time ! I plan on going here for a long time More

by chrisdcruz0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 20, 2022 -

Family Hyundai responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 19, 2022

They service department was very busy and yet made time to properly service my car . More

by mamalindaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2022

Always courteous and willing to assist you with your request as well as they pay attention to small details More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Chris Powers
Feb 19, 2022 -

Family Hyundai responded

Thank you for your business and this review, Sheri. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 19, 2022

Unfortunately, the decrease in staff has tremendously decreased the quality of services rendered at Family Hyundai. I have never had to write a bad review since I have been with this dealership (2016). I More

by lhawkins80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

...
400
...