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Family Hyundai

Tinley Park, IL

4.4
9,262 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,262 reviews

February 09, 2022

It is always a pleasure to deal with Family Hyundai. Great service department especially Tom Salin. More

by GIL.VANHAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 09, 2022 -

Family Hyundai responded

Gil, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 09, 2022

Buying a car from this dealership was a very pleasant experience. Our salesman Adam was very helpful and knowledgeable. He was not pushy like I’ve experienced in other dealerships. More

by Jmccann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 10, 2022 -

Family Hyundai responded

Thank you for your review and kind words for Adam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 09, 2022

Pleasant and helpful staff . Time wait was acceptable. Wait area clean but miss the pastries and coffee. More

by KVIOLLT
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 10, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2022

Nice and clean ,had my car serviced . Very satisfied with the service guy Mike all around good place great service 👍 More

by trinidad.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Family Hyundai responded

Trinidad, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2022

Family Hyundai is a warm and professional place. Carlos is knowledgeable and will work with you to get the best deal possible More

by morganochoa03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Family Hyundai responded

It's great to hear that Carlos was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 08, 2022

They did a good job on my car. But they didn't wash it. Maybe it was too cold. More

by 73PALMS
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 08, 2022

I been going to family Hyundai for over 2.0 years great customer service never a long wait tell you if they see any problems with your car will give you a loaner if you car going to take a few days to get More

by SHELIAECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards, Tom Salin
Feb 09, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 08, 2022

Brought cat in for an oil change. Wait time was very long. My car was not washed. Price was expensive. Wasn't the same experience and service that I'm accustomed to with visiting Family Hyundai. More

by pjcarey00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Feb 25, 2022 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 08, 2022

Took me right in and said the wait would be 1 hour and 15 min. Only 4 min off. Very friendly and professional More

by dz1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Feb 09, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

February 08, 2022

I truly appreciate Family Hyundai they are amazing, the staff are very friendly and helpful. More

by LORRIEBRYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Lorrie, for choosing Family Hyundai!

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