Family Hyundai

As always great customer service from Tom Stalin and the team. Always satisfied with the work performed team. Always satisfied with the work performed More

The service department is exceptional every time we visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. More

The service department is fast ! Get my car back in less than 1 hour. Thank you than 1 hour. Thank you More

I have extremely happy with the service department at Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! More

I came in looking to buy a car with a list of requirements. Jaclyn listed to what I said and answered those questions - she did a great job tailoring her responses. (it had been a long day and d requirements. Jaclyn listed to what I said and answered those questions - she did a great job tailoring her responses. (it had been a long day and did not need a lot of extra talking / interaction). I bought my car - got options, payments and color wanted. Great way buying / selling car. More

Family Hyundai service dept is AWESOME !!!! They are extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and knowledgeable, and accommodating when it comes to giving the best service possible. All the service staff is outstanding !!!!!! Thanks Family Hyundai for taking great care of my Hyundai.... More

The service rep Collin is a liar and had a nasty disposition when called out about putting after markets parts on my vehicle without my permission. He lied and stated he did inform me and later stat disposition when called out about putting after markets parts on my vehicle without my permission. He lied and stated he did inform me and later stated he made the executive decision to save me money. He even lied and stated I needed my vehicle back soon and could not wait for Hyundai parts. I have a brand new 2022 Genesis GV70 that was purchased from the same dealership the beginning of November. So there was no rush to get my Santa Fe back and it was a week in service before the it was inspected. I have tried to work with Collin time after time and it is always a problem with him not listening, documenting my concerns to have them corrected and trying to fast talk me. I recently had to replace a light that had a short in the wiring and I complained to Collin for three years or more before the faulty wire melted the harness and light. I have also complained about the short in the license plate bulb for 4 years or more and now they finally recommend to replace the wire after the vehicle is out of warranty. I said I would never purchase another Hyundai but because I fell in love with the Genesis I purchased another vehicle from Hyundai. Collin needs to learn to have better customer service, be mindful of his tone when speaking to a client and be HONEST!! You will not make commission every time someone bring their vehicle into service. Also they didn’t even have the decency to wash my vehicle after spending over $1k in repairs. More

Once again, great service! Everyone was professional yet friendly. All of my questions were addressed and solved promptly! friendly. All of my questions were addressed and solved promptly! More

Customer service was excellent! I will definitely be recommending this dealership to anyone looking for a new vehicle. recommending this dealership to anyone looking for a new vehicle. More

Customer service is always exceptional at family hyundai. Providing a shuttle service so I didn't have to sit and wait six hours was greatly appreciated. Providing a shuttle service so I didn't have to sit and wait six hours was greatly appreciated. More