Back

Family Hyundai

Tinley Park, IL

4.4
9,282 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,282 reviews

December 11, 2021

Everyone is very helpful and respectful there. Very good assistance and time management as well. More

by souchetamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Dec 12, 2021 -

Family Hyundai responded

Amanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2021

great buying experience along with fantastic service when needed and treats customer with higets esteem and regard. More

by robertbasso37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan schultz
Dec 10, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

December 10, 2021

The service and technicians are outstanding. They communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. More

by MAM125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Family Hyundai responded

We're sorry to hear that you weren't satisfied with your recent experience at our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 10, 2021

Not good when I got I found out that my car couldn’t be serviced More

by LISARENEE1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 09, 2021

The service is excellent, and the customer service is top notch. I brought my car in without an appointment, and it was finished by the early afternoon. More

by patterson.sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 09, 2021 -

Family Hyundai responded

Thank you, Sara, we appreciate your business and our team looks forward to serving you again soon!

December 09, 2021

I had a nice experience with Matt Casey. He answered all of my questions in a polite and professional way. My only complaint was that when trying to book my service appointment it was a 5-week wait for my 7 More

by mabobich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Dec 09, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Matt and our team, and we look forward to working with you again.

December 09, 2021

They are very nice, very helpful, and provides the best experience a car buyer can get More

by MOAMEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 09, 2021

I love Mark. He is such a cool guy. I dealt with Mark several times in the past, and I must say, he has been always professional, courteous, and caring. More

by HQASMIEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Dec 09, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

December 08, 2021

They found the vehicle I wanted, in the color I wanted at the price they promised. Couldn't be happier. More

by toc1085
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 08, 2021

I am very pleased with my experience at Family Hyundai. Thanks for your fine service! More

by INKWIRINGMINDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Panici, Austin Osabuohien
Dec 08, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

...
426
...