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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,290 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,290 reviews

December 08, 2021

it was very comfortable waiting for the car to be finished and it was clean and the service was fast! More

by DOLLYPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
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Dec 08, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2021

I love the people at Family everyone is so nice and helpful. I have bought 4 cars in the last 12 years from Kristi. I can tell you my next car will also come from Family Hyundai. More

by KKENNY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 08, 2021

Everyone goes out of there way to help u even though there very busy . A pleasant experience thanku More

by grannyb0978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2021

My salesman was very informative and patient He took his My salesman was very informative and patient He took his time with us Followed up the next day More

by futrn5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mayweather had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 05, 2021

No appointments until end of January. That's unacceptable. Had to leave car all day More

by pookoo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Family Hyundai responded

Thank you for your feedback. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. If you would be willing to discuss this in more detail, please reach out to us directly. Thank you for your time!

December 05, 2021

In spite of a major back-up because of a Strike elsewhere, they still provide great service! More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2021 -

Family Hyundai responded

Joey, Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

Dec 05, 2021 -

Joey responded

Continue to treat your Service customers as FAMILY at Family Hyundai

December 05, 2021

Great deal, George is great salesman, I love my new Tucson, will recommend Family to my friends More

by ROBINDEVOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
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Dec 06, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Tucson! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 05, 2021

Deal was Fast and Easy , Friendly people who are very Informed about their Product. Would recommend this Dealership. More

by jsarge47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Octavien Johnson
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Dec 06, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2021

I always have a great experience. The team is professional and polite. They always text or call with an update on my car. More

by ANNETTEYBARBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Dec 05, 2021 -

Family Hyundai responded

Annette, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2021

Excellent very helpful n professional ❤️ I really appreciated the awesome job Mayweather provided in a timely manner. I was in n out with no Hassle 😎 More

by robertsshanetta631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather
Report | Print
Dec 05, 2021 -

Family Hyundai responded

Robert, We are very happy to hear Mayweather provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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