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Family Hyundai
Tinley Park, IL
8,773 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,773 reviews
February 17, 2021
Attentive excellent service. Scheduled oil change. First oil change new vehicle. In and out service. No long delay. Accomedated to service earlier than schedule. All good oil change new vehicle. In and out service. No long delay. Accomedated to service earlier than schedule. All good More
by GOOFUS241
Verified Customer
Helpful February 15, 2021
Best dealership around, great friendly staff that always go the extra mile. Have purchased multiple vehicles from them, very satisfied, would highly recommend this dealer. go the extra mile. Have purchased multiple vehicles from them, very satisfied, would highly recommend this dealer. More
by MOE.REDHEAD
February 14, 2021
Awesome experience! Mayweather, Kelly, Kim and the rest of the team stayed late on a Saturday night to make a deal happen for us! Very happy and will definitely recommend! of the team stayed late on a Saturday night to make a deal happen for us! Very happy and will definitely recommend! More
by CAMCKEAN3
February 14, 2021
Colin is the absolute best customer service representative! He keeps you informed and keeps his word! My car was ready on time as he promised. representative! He keeps you informed and keeps his word! My car was ready on time as he promised. More
by mer16410
Employees Worked With
February 14, 2021
Your staff is very friendly and professional. My car was completed in a very timely manner, but I was not informed until I dropped it off that they could not do the ABS recall with the oil change. They said completed in a very timely manner, but I was not informed until I dropped it off that they could not do the ABS recall with the oil change. They said the part for the 2018 Tuscons were not available yet. More
by RHONDAK22
Employees Worked With
February 14, 2021
I received excellent service again from Family Hyundai in Tinley Park. I am a happy and loyal 15 1/2 year customer. Thank you to Tom Salin in the service department for always being patient, thorough and att Tinley Park. I am a happy and loyal 15 1/2 year customer. Thank you to Tom Salin in the service department for always being patient, thorough and attentive to the needs of my car. More
by kscott20002019
Employees Worked With
Tom Salin
February 13, 2021
I came in with my sister to look at a used car. We test drove it and all went well. When we sat down to talk about it our salesman Mark was awesome. Instead of buying the used car he was able to put her in drove it and all went well. When we sat down to talk about it our salesman Mark was awesome. Instead of buying the used car he was able to put her in a new one for an excellent price. We never felt pressured and he spoke honestly about the new car benefits that made it an easy choice to buy. When I choose to get a new car I’ll be looking forward to working with Mark again. More
by KITTYKAT111898
Employees Worked With
Mark Ott
February 13, 2021
Family is five minutes from my home. The service is top notch. They will go out of there way to help your experience is a pleasant one. notch. They will go out of there way to help your experience is a pleasant one. More
by madmadworld2003
Employees Worked With
Eric Kratschmer
February 13, 2021
My appointment for service was a pleasant experience. Krzis was courteous and helpful and advised I didn’t need all services I thought. I received the service in a timely manner and Krzis explained all t Krzis was courteous and helpful and advised I didn’t need all services I thought. I received the service in a timely manner and Krzis explained all that I requested was completed. The cashier was nice as well. This is my 4th Hyundai purchased at Family and wouldn’t go anywhere else for my service. More
by jestella114
Employees Worked With
Krzis Czapka.
February 12, 2021
Came in for an oil change, and was greeted by Krys. Was pleased with the overall experience as the oil change was quick and Krys made sure they filled my tires with air since the cold weather had triggered pleased with the overall experience as the oil change was quick and Krys made sure they filled my tires with air since the cold weather had triggered the low pressure sensors. Always have good experiences here. Thank you! More
by acahue
Employees Worked With
Krys
