Back

Family Hyundai

Tinley Park, IL

4.4
8,741 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

Filter Reviews By Type

Showing 8,741 reviews

February 07, 2021

It was an pleasurable experience. Jerry was patient as we checked different vehicles before making our final choice. I would refer a friend or family member. More

by tkroby73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Family Hyundai responded

Hi there! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will pass along your kind words about Jerry, and we look forward to working with you again.

February 07, 2021

I went in for just an oil change but needed a few more services. Great service all around and Rubin was great! The pricing is a bit steep but I’m sure it’s comparable with other dealers, plus every third More

by JOSHELLEGILDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin
Feb 07, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to serving you next time!

February 06, 2021

Colin made sure that he understood all of my vehicle Colin made sure that he understood all of my vehicle concerns, and all were properly addressed. The Drop-off and Pick-up was Covid safe. More

by Sonata09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Family Hyundai responded

Thank you for your review and kind words for Colin. We appreciate your business and our team looks forward to serving you again soon!

February 06, 2021

Bryan in Service was very helpful and courteous. Service was completed ontime and very professional. Keep up the great work. Vehicle was returned very clean. More

by nonnady
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian - Service writer
Feb 07, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2021

Great experience! I will recommend anyone looking to buy a Hyundai to see Larry! He made this process so easy for a first time buyer! More

by LEXINICASTRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Larry here at Family Hyundai. We appreciate your business and hope to see you again soon!

February 05, 2021

Mayweather was great. So patient with us. He walked us through all the features in our Santafe. Austin was the the other salesman and he was so kind. Everyone we worked with was wonderful. More

by MRSPRYAN2003
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 05, 2021

Called and made an appointment for the recall and added a tire rotation. Get there for my appointment only to be told the parts for the recall aren't in. My question is, why wasn't I informed when I made t More

by Tusconfam
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Family Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 22, 2021 -

Tusconfam responded

I will be reaching out again to make the appointment for the recall, eventhough I was told I would be on the call list when the parts came in, which I have not gotten the call. 🤷‍♀️

February 05, 2021

They were AMAZING!!!!!Tom took such great care of me and They were AMAZING!!!!! Tom took such great care of me and kept me informed at all times with what was being done with my car. Thank you so much for More

by CARYNDEMCHUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 06, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom and the team were able to help, and we hope to see you again!

February 05, 2021

colin rocks..very polite. he has a lot on his hands with customers and seems like he handles it like a champ..if our car needs help, you got it..hopefully not though. More

by saldog424
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Colin here at Family Hyundai. We appreciate your business and hope to see you again soon!

February 04, 2021

Great experience!!! Everything worked great. Service was quick and fast and friendly. I was very happy with my latest visit. I appreciate having a great experience. More

by Practical car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krzis
Feb 04, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

...
470
...