Family Hyundai

Great sales experience.Terrible experience with Finance guy. Great experience with Ricky the salesman. The finance guy was an absolute jerk. Waited an hour to see him and he was rude and arrogant. Made a cust Great experience with Ricky the salesman. The finance guy was an absolute jerk. Waited an hour to see him and he was rude and arrogant. Made a customer like myself feel stupid and talked down to me on two different occasions. More

Brian Ramocki is awesome! I submitted the following review... Brian is awesome! Brian is awesome! Brian is awesome! Why do I have to use 25 words? I only have one thing to say! I submitted the following review... Brian is awesome! Brian is awesome! Brian is awesome! Why do I have to use 25 words? I only have one thing to say! Brian is awesome! However I was censored and received the following message. Thank you for submitting a dealer review to DealerRater. Our Content Moderation team has determined that your recent review submission violates our Community Guidelines. It has been removed due to the insufficient number of words contained pertaining to your actual dealer experience in the review. So here is the rest of the story. I was robbed at gun point and my car keys were stolen. When my friend (whose keys were also stolen) was at the dealership getting her locks changed she explained the situation and made the appointment for my car to do the same. The first appointment was 2 weeks out. So I waited. When I arrived for the appointment I found that parts had not been ordered and I had to wait even longer. So I took time off of work for an appointment to order parts. Then I had to take additional time off to get the work done. Brian took over the situation and it was resolved immediately. Therefore, I go back to my original review. Brian is awesome and everyone else I have dealt with in service is incapable of providing true customer service. More

Excellent experience in Service. Shout out to Brian Ramocki who was efficient and pleasant to work with. Thank you for all of the wonderful assistance. Ramocki who was efficient and pleasant to work with. Thank you for all of the wonderful assistance. More

Great Service Always had great service been taking my cars to Family Hyundai for 10 years would not buy a car from any other dealer. Everyone I have dealt with has Always had great service been taking my cars to Family Hyundai for 10 years would not buy a car from any other dealer. Everyone I have dealt with has been wonderful. More

Very pleasurable experience. Working with Jaclyn was a great experience. I would recommend her to anyone looking for a car. The only negative part of the experience was your defin Working with Jaclyn was a great experience. I would recommend her to anyone looking for a car. The only negative part of the experience was your definition of the first responder discount. It sucks !!!!!! My wife is the Assistant Finance Director for a fire district. Without her, the district does not function. Anyone who works for police, fire , etc. department, agencies should receive the discount. You can’t tell me that Hyundai can’t cough up the extra money. More

My experience was the best ever. I will always recommend to I had a major crash and family hyundai saved me. They helped me get a front end they did the electrical work and my car is in good shape. I only like I had a major crash and family hyundai saved me. They helped me get a front end they did the electrical work and my car is in good shape. I only like family hyundai. More

Buying experience. Absolutely a great buying experience. I am super satisfied with my new Tucson. For me this is the BEST dealership anywhere. I highly recommend them to Absolutely a great buying experience. I am super satisfied with my new Tucson. For me this is the BEST dealership anywhere. I highly recommend them to anyone in buying or servicing a vehicle. This I believe is our family and friends fifth purchase.. More

Service and recall Very prompt, answered my questions about my service and future service as I will always have low mileage. Comfortable waiting room with WiFi, coffee a Very prompt, answered my questions about my service and future service as I will always have low mileage. Comfortable waiting room with WiFi, coffee and treats. More

Took good care of me in a timely fashion I did not have to wait for a long time for my car to be repaired. They told me what I need to do for my car and I was pleased with their answer. I did not have to wait for a long time for my car to be repaired. They told me what I need to do for my car and I was pleased with their answer. More

Professional sales and services staff Did not have to spend a lot of extra time dealing with back and forth negotiation and wasting time. Professional sales staff and super salesman Christ Did not have to spend a lot of extra time dealing with back and forth negotiation and wasting time. Professional sales staff and super salesman Christopher! More