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Family Hyundai

Tinley Park, IL

4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

February 19, 2024

Busy place. They didn't tell me where they parked my car after the service. I had to walk back and forth to find it by the front entrance. More

by CHOCOTICA
Recommend Dealer
Yes
Employees Worked With
You have that answer
Feb 19, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 19, 2024

Everyone was very helpful and friendly throughout the entire process of our purchase. I would highly recommend Kristi or anyone from the team More

by kjamraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Family Hyundai responded

Thank you for your very kind review. Kristi and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 19, 2024

After working with Chris ,Family will remain my dealer of choice. He sold me three cars in three years. Great guy to do business with. More

by dirtdigger98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
Feb 19, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and Maverick and don't hesitate to let us know if we can be of further assistance.

February 17, 2024

Service was completed within the promised time. Wait area was good. Could have some used some explanation about repairs and car wash. More

by CURLYKAB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 17, 2024

Maurice did a great in assisting me to find the used 2021 Hyundai Elantra I was looking for that fell within my budget. Family Hyundai also did a great job in that they went over the vehicle to make sure a More

by Eugene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai, Eugene! Please let us know if we can be of any more assistance!

February 16, 2024

Don't remember. I came in twice for the recall and both times there were parts not available and I wasn't informed until I had sat for several hours waiting. I took More

by MOORE4UTAXES
Recommend Dealer
No
Feb 21, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 16, 2024

Is good personnel was very helpful in assisting and I get the car back on time More

by ramontupas
Recommend Dealer
Yes
Feb 18, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 16, 2024

Fast service My car was taken in at the scheduled appointed time Work completed within 1 hr More

by rn495so
Recommend Dealer
Yes
Employees Worked With
Ken
Feb 18, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2024

Prompt, pleasant, fair Ramy was very pleasant and officiant. Listened to my concerns and addressed them promptly More

by ebega7
Recommend Dealer
Yes
Employees Worked With
Army
Feb 15, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 15, 2024

The best hyundai dealership in the southland Graham Watson and his staff always go above and beyond to make my new car buying experience top notch More

by JTORN.FSPROP
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards
Feb 15, 2024 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

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