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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews

5,881 Reviews of Family Hyundai - Service Center

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June 20, 2025

Great service. I will definitely keep going back. And when I'm ready to buy a new car, they will have my business More

by CMEAG99
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 20, 2025

I received very good car service. The service guy explained everything that would be done. Very excellent service. More

by kashproductions01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 19, 2025

In over 7 years and three Huyndai vehicles I've never had a negative experience with sale, finance, or service. In fact the service managers go the extra mile (no pun intended)to provide great service. More

by ayrshire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier Candy
Jun 19, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 19, 2025

Customer service was very helpful and friendly. Never had any problem with the service department. More

by BARBARAZIELINSKI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth,Begeske
Jun 19, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 18, 2025

My car wasn't even properly worked on. It's still making grinding noise when I accelerate. I had to call back and make another appointment. I knew something was wrong when it only took abo More

by KELLYKOLODZIEJCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Family Hyundai responded

Thank you for providing this feedback, Kelly, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 18, 2025

The service in Tinley Park in general is great, my agent Geovanni is amazing, he atend to any issue, the girl of the desk is really nice More

by NOEMAIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 17, 2025

Said tire was fixed it wasn't. No one goes extra mile Said I had recall unsure if the status. Bought car Said everything was covered, it's not. More

by godislove33
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Jun 20, 2025 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 16, 2025

No thanks It was completed fast without issues I would highly recommend family HYUNDAI for service More

by richardcrowe
Recommend Dealer
Yes
Employees Worked With
Ifk
Jun 16, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 16, 2025

The best in sales, service and financing! Doing business with Family Hyundai since 2002. And plan to continue have very happy with them! Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2025

They fixed my car in a professional and quick manner. Good work and great service. Thank you More

by JOSEPH_FEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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