Family Hyundai - Service Center

My service at Family Hyundai is always outstanding. My service advisor Collin Simmons does an excellent job getting what I need complete as quickly as possible. I had a little bit of a wait this last v My service advisor Collin Simmons does an excellent job getting what I need complete as quickly as possible. I had a little bit of a wait this last visit but all issues have now been addressed. I’ve worked with Collin & Tom Salin many times over the past several years and always receive the best customer service. I highly recommend this dealership for all of your vehicle needs. More

I have been coming to this dealership for over 10 years. They are very professional and courteous. They are very professional and courteous. More

Excellent service as usual. Crystal was very professional, courteous and helpful. She even recognized me from a previous visit. They really do make you feel like family! Crystal was very professional, courteous and helpful. She even recognized me from a previous visit. They really do make you feel like family! More

Charging a 3. 5% fee for not paying with cash for a oil change is outrageous. I have been a loyal customer since I bought my car from them even though they didn't 5% fee for not paying with cash for a oil change is outrageous. I have been a loyal customer since I bought my car from them even though they didn't give me the floor mats or second key for my car. But now to nickle and dime for credit card fees... I'll be taking my future car purchase and buisness elsewhere. More

Mike, the service advisor was very professional and knowledgeable. I will definitely be returning and recommending friends and family to him. knowledgeable. I will definitely be returning and recommending friends and family to him. More

Service used to be better. The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never called when the car was complete. And never offered a car when they needed to keep the car an additional day. More

Kenneth Begeske was very helpful and explained everything very well. Everything was done just fine. very well. Everything was done just fine. More

They care about meeting your expectations and they greet you with a smile. They take their time and service your vechicle properly. you with a smile. They take their time and service your vechicle properly. More

Poor communication with client. No followup. IT took over 3 months to fix my car. I was told my car was ready 1 week EARLIER only to find a week LATER that my are WAS NOT ready. I h No followup. IT took over 3 months to fix my car. I was told my car was ready 1 week EARLIER only to find a week LATER that my are WAS NOT ready. I had to buy a new battery because IT sat so long; the gas light was on stating 3miles till empty (1/2 tank when stolen); and IT was still filthy/ trashed from the car thieves. Not only did they try to give me the car back in that condition, but they also wanted me to bring IT back on Monday to clean it. The attendant even questioned how dirty IT actually was! What kinda crap is that! Detailing my car Was part of the insurance claim that they were already paid for! What he felt was dirty was irrelavent. More

Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. Great job fixing my tire in a reasonable amount of time. More