Family Hyundai - Service Center

They scheduled me an appt for a faub that was owed to me, I waited over 20 minutes just to pulling the garage, waited about an hour in the waiting room for someone to come and tell that they don't have that I waited over 20 minutes just to pulling the garage, waited about an hour in the waiting room for someone to come and tell that they don't have that specific faub for my new car. Wasted my whole morning after I had worked a double shift. Ridiculous. More

Programming was a bit high compared to part cost and the short time it took to programming. I received fast service for my replacement fob. Call a week ahead part was ordered. Came in had a short wait for short time it took to programming. I received fast service for my replacement fob. Call a week ahead part was ordered. Came in had a short wait for programming. More

as usual your service. was a fabulous experience every time i require a visit..thanks again. was a fabulous experience every time i require a visit..thanks again. More

The dealership was, quick and pleasant and knowledgeable, I received my car in less than 24 hours. I received my car in less than 24 hours. More

Professional, knowledgeable, friendly, wait time for walk-in on a Saturday oil change was good walk-in on a Saturday oil change was good More

Everyone is always so friendly and a pleasure to deal with. I would highly recommend taking your car there. with. I would highly recommend taking your car there. More

1 - I was treated terrible as a customer, the service manager Michael made a racist comment to me over the phone and in person when I picked up my car on 5/2 after my car been repaired due to being stole manager Michael made a racist comment to me over the phone and in person when I picked up my car on 5/2 after my car been repaired due to being stolen. But for a manager to make a statement about no food stamps payments was disrespectful and rude!! I have also called corporate on this manager!! How can Family Hyundai have someone like this in a management position working for them. More

Went for service, had an appt. Mike was very courteous and helpful. Love your dealership Mike was very courteous and helpful. Love your dealership More

My engine seized up and I ended up needing a new one - they diagnosed the issue the same day I took my car in and within a few days had me in a rental which I understand was not a requirement but I apprec they diagnosed the issue the same day I took my car in and within a few days had me in a rental which I understand was not a requirement but I appreciated. I was told it would be 6-8 weeks for a new engine but I think I was back in my car in less than a month. It was a bad situation with my engine but Family Hyundai did everything within reason to help. Unfortunately I don’t know if I’ll be able to buy another Hyundai, but it won’t be because of Family Hyundais quality of service. More

I received great service but the initial porter was extremely rude and offensive. The porter who I initially assisted me was very rude and condescending. Otherwise the other service staff was very help extremely rude and offensive. The porter who I initially assisted me was very rude and condescending. Otherwise the other service staff was very helpful. More