Family Hyundai - Service Center

Service used to be better. The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never called when the car was complete. And never offered a car when they needed to keep the car an additional day. More

Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. Great job fixing my tire in a reasonable amount of time. More

Ken is so awesome he has great customer service he's deserve a raise Keep up the good work guys deserve a raise Keep up the good work guys More

I called for appointment , oil change, 90,000 mile check up. Then I remembered my engine had been charged out in Dec of 2021. When checking in Krystal had looked up my records and informed me as to what was up. Then I remembered my engine had been charged out in Dec of 2021. When checking in Krystal had looked up my records and informed me as to what was needed and not needed. Saved me money on total bill and vehicle is road ready for my trip to family 1st of June. I've been with the dealership since 2007. I'm driving my 2nd Santa Fe due to the 2007 was bought by Corporate because of 2 rusted out holes in frame. Hyundai is a great brand and back up their policies of safety, their 10 yr 100,000 mile extended warranty is fantastic. Thank you More

Excellent, thorough service, Family Hyundai has sold me four cars and leased one and has performed maintenance on all vehicles to my satisfaction. four cars and leased one and has performed maintenance on all vehicles to my satisfaction. More

I had a great experience at Family Hyundai! Everyone was so kind and helpful, patiently answering every question I had about buying a new car. They made the process so smooth. Everyone was so kind and helpful, patiently answering every question I had about buying a new car. They made the process so smooth. More

All the workers that helped me out were very helpful. Good work. And the shuttle service is amazing. The driver is very polite. And very clean place. Good work. And the shuttle service is amazing. The driver is very polite. And very clean place. More

Although appointments were far stretched out over more than a month I was able to get in and get my oil change by arriving by 7:20 and being one of the first dozen people or so that were also in line to b than a month I was able to get in and get my oil change by arriving by 7:20 and being one of the first dozen people or so that were also in line to be seen. And I believe this was the first time that I was ever out of there before noon many thanks to Ryan and the rest of the team members. I'm able to travel this weekend with a safe vehicle thanks Family Hyundai More

Did not vacuum, did not wash the car from the outside. Was told that oil changes are not free every time I come in. Was promised otherwise when I bought the car. Was told that oil changes are not free every time I come in. Was promised otherwise when I bought the car. More

Everyone seemed helpful and friendly. Got the job done quickly. Appreciated call when car was ready. Got the job done quickly. Appreciated call when car was ready. More