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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,879 Reviews
Call Service Center (708) 444-7100

5,879 Reviews of Family Hyundai - Service Center

Sort by
March 12, 2025

Good service. Took a long time to get me back my car. Had to go to work that day More

by PCGG0124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 11, 2025

Mike was very professional and provided effective communication concerning the recall on my vehicle. Work was performed in a timely manner. More

by AlMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2025

Just went to pick up key remotes. Was in and out pretty quick and they even washed my car. More

by jrt711
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 11, 2025

Very friendly and knowledgeable. Pleasant waiting area. Explained everything Very clearly and fixed all issues. More

by Mark.pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Family Hyundai responded

Mark, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 11, 2025

Family very professional very understanding the serious need to have my car repaired. Was so helpful to go above and beyond. More

by martinezjaime1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Appt. Scheduler do not remember name very helpful
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Mar 11, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jaime, and look forward to your next visit.

March 10, 2025

Service was fantastic. Colin in the service department very helpful went over all the details with me. Also service area was very clean. More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Family Hyundai responded

Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 09, 2025

Ken (service dept) is very respectful and helpful. I've always received great service from Family Hyundai. More

by LLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken (service department)
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Mar 10, 2025 -

Family Hyundai responded

We are very happy to hear that Ken provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2025

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 07, 2025

Absolutely scammed for a quick buck. Terrible service. My car now drives worse than before I took it in. Just a shady disappointing experience. Checkout my review on google. More

by AlexSolem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian I think his name was? xxxxing terrible too.
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Mar 10, 2025 -

Family Hyundai responded

Alex, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 07, 2025

Dealer was respectful to customer services dealership clean Mr Collins goes out of way to make sure customer is taking care of if they are a little bit back-up her come or call you to desk and explain wh More

by sherden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Family Hyundai responded

Thank you for your very kind review. Colin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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