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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,826 Reviews

5,826 Reviews of Family Hyundai - Service Center

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June 25, 2021

Even though we had to wait 10 days before a loaner vehicle was available, the service department personnel were terrific, especially Mike who kept us in the loop regarding repair status. More

by juliestandring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Julie. We will share your comments with Mike, and our team, and we look forward to working with you again.

June 25, 2021

I love coming to Family Hyuandi and will always recommend them to all of my family and friends! I know I can always drop my car off before work for my regular maintenance and it will be ready before I’m off! More

by KRISTENDYKE1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 25, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for helping to spread the word about us. We're here for you any time.

June 25, 2021

writer was very helpful I told him my timeframe and he said he would make it work More

by CARRISPAINTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Carris. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

June 24, 2021

The service dept and our former salesman are absolutely awesome. They are very professional and always very helpful. I have recommended this dealership to many people. More

by TEDANDLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ, Tom Salin, Eric Kratschmer
Jun 25, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with us here at Family Hyundai. We appreciate you leaving us a fantastic, five-star review. Thank you for helping to spread the word about us. We're here for you anytime.

June 24, 2021

This dealership has always given me the absolute best service!!!! More

by VAGARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 23, 2021

Great service as always! Tom always keeps me informed of what's going on. More

by DKSI1996
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 23, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 23, 2021

Monday morning had warning lights on for tire pressure. Went to Family and, of course, had no appt. They were able to get me in and found a nail and all was fixed and I was just late for work. More

by KLMFEME
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
Jun 23, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 23, 2021

In and out quickly. Vacuum and wash car, looks better than when I brought it in. Easy online appointments, no waiting in line, immediate attention. More

by gatorray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 23, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2021

Again, great service. Concerns I had were answered and the service was performed in a timely timely. More

by denise5610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 22, 2021 -

Family Hyundai responded

It has been a pleasure serving you, Denise. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

Excellent service. Tom kept me informed at all times . Would recommend Hyundai to family and friends. More

by frixster1
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 21, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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