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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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April 25, 2020

Excellent work and service. Very cautious given the current epidemic and everyone was wearing masks which I appreciated. Car was cleaned inside and out. Very happy. More

by egromen
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 25, 2020

Have not been here for awhile. Just here for a recall. Colin was great. Matt washed my car. Not a lot to say during this pandemic. More

by RZYMANTAS
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 25, 2020

Going in for service to my vehicle is always a breeze, I know the service representative Colin, so I request that he waits on me, he is a polite and personable young man. More

by TDALAWMAN1
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2020

Safe, quick , good service Due to the covid 19, I was given an appointment which I greatly appreciated. When I pulled up, my advisor came out and escorted me to an area were I w More

by PAULDI1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 23, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 21, 2020

Good service. The service department thorough and helpful. My car seems to run better with oil change. I wish i had not forgotten my coupons. More

by CRWFKM
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 18, 2020

Thank you Family Hyundai for alway being consistent. I want to Give special Thanks to everyone in Service Department for always making me feel like a King. More

by charleeb68
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 19, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 09, 2020

Service is by appointment only at this time and I had a 9am time. By 9:02am I had a service tech assisting me. I needed a door handle replaced that had previously been ordered and by 9:20am, my repair was More

by zunigat85
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Family Hyundai responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 07, 2020

As usual, the beat! The gave me a new headlight within minutes. They were very prompt and professional. Always will be a member of the family! More

by PKARENPONDER
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 07, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughtful review with us. We are happy to know that your experience went so well. We look forward to helping you in the future!

April 03, 2020

The staff was courteous and did great work. Would recommend to family and friends. Will definitely be bringing my car back in the future. Keep up the great work! More

by MDMARTENS11391
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 03, 2020 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We appreciate your recommendation and look forward to seeing you again!

March 25, 2020

My car wouldn't start My car was towed for service before opening. Then Tom saw me in the parking lot when I stand and freeze and quickly came to me and asked what my probl More

by marek430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
whole Family Hyundai service , Tom Salin
Mar 25, 2020 -

Family Hyundai responded

Marek, we appreciate your kind words! Thank you for mentioning our staff member, Tom, who was able to help make your experience so great!

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